[Thu Duc] Customer Services Executive, Food Testing at Eurofins

Ho Chi Minh City, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Food Testing, Food Analysis, Quality Control, Consulting, Contract Management, Complaint Resolution, Microsoft Office, English Communication

Industry

Medical and Diagnostic Laboratories

Description

Company Description Eurofins Scientific through its subsidiaries is a world leader in food, environment, pharmaceutical and cosmetic product testing, discovery pharmacology, forensics, advanced material sciences, and in agroscience Contract Research services. It is also one of the global independent market leaders in genomics and in the support of clinical studies, as well as in BioPharma Contract Development and Manufacturing. In addition, Eurofins is one of the key emerging players in specialty esoteric and molecular clinical diagnostic testing in Europe and the USA. With over 65,000 staff across a network of independent companies in 59 countries and operating over 950 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods for evaluating the safety, identity, composition, authenticity, origin and purity of biological substances and products, as well as for innovative clinical diagnostics. The objective of Eurofins companies is to provide their customers with high-quality services, accurate results on time and expert advice by their highly qualified staff. Comprehensive services and unmatched expertise Eurofins believes it is also a worldwide scientific leader in most of its fields of activity. Through research and development and acquisitions, the Group draws on the latest developments in the field of biotechnology and analytical chemistry to offer its clients unique analytical solutions and the most comprehensive range of testing methods. A commitment to top quality The Eurofins Group is committed to provide the highest quality services, accurate results in time and expert advice by its highly qualified staff. The reliability and accuracy of its data help customers make adequate decisions and meet their increasingly stringent quality and safety standards and the expanding demands of regulatory authorities around the world. Permanent innovation and support by the market leader Few testing laboratories can combine the level of expertise, technological leadership, attention to quality and customer service that have made Eurofins the global leader in many of the fields where it is active. Large investments in innovation, technology, IT and logistics and very large sample volumes ensure that customers enjoy high standards of quality at reasonable prices. Job Description Follow sales and grow sales of existing customers Consulting and answering information for customers related to regulations Draft and sign contracts with customers Return test analysis results and resolve complaints Qualifications Bachelor’s degree in Food Technology, Chemical Engineering, Biotechnology, or related fields 3–5 years of working experience in relevant positions Careful, honest, and highly responsible; proactive and enthusiastic at work Proficient in Microsoft Office (Word, Excel, PowerPoint) Good command of written and spoken English Preference given to candidates with experience in food testing, food analysis, or quality control Additional Information All your information will be kept confidential according to privacy policy.

Responsibilities

The Customer Services Executive will follow and grow sales of existing customers while consulting and providing information related to regulations. They will also draft and sign contracts with customers and return test analysis results while resolving any complaints.