Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary:
The full time Ticketing Coordinator role will be responsible for supporting the ticketing team through a high volume of events throughout the year. Dedication to completing daily tasks and taking a proactive approach on order requests will provide overall success to the team. This position reports to the Director.
This role pays an hourly rate of $25.00-$27.50

QUALIFICATIONS

• 1-2 years of related work experience.
• Preference of Bachelor’s degree or equivalent experience.
• Ability to engage in positive interaction with employees and industry contacts, organize, problem solve, while prioritizing time management and multitasking in a high-pressure environment
• Competitive, self-motivated, and creative-thinking skills and a team-first attitude.
• Must be an effective communicator and cross-organizational collaborator.
• Excellent oral and written communication skills, including email etiquette.
• High level of demonstrated professionalism, integrity, and ability to maintain sensitive information.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.) and Google Docs.
• Experience in a Box Office/Entertainment Venue not required, but a plus.
• Familiarity with Ticketmaster or any other ticketing platforms not required, but a plus.

Responsibilities:

• Process ticket orders for internal, promoter, and team needs for all Arena events and games.
• Assist management with hiring, scheduling, and supervision of part time box office staff.
• Assist with event building and maintenance on the Ticketmaster platform.
• Assist in the setup of Account Manager for all sales including Right-of-First-Refusal and member additionals.
• General administrative duties such as providing support to all part-time ticket representatives, organizing orders, and general office needs.
• Support at events on night of show as needed.
• Other duties assigned by management