Tier 2 IT Technician at Clearbridge Business Solutions
Abbotsford, BC V2S 2H1, Canada -
Full Time


Start Date

Immediate

Expiry Date

12 Nov, 25

Salary

0.0

Posted On

12 Aug, 25

Experience

6 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

It, Rex, Technology, Kaseya

Industry

Information Technology/IT

Description

If you’ve got a desire to really help people, you’re looking at the right job posting. We’re in the business of saving days, restoring sanity, and restoring smiles. Every frozen screen thawed brings someone, somewhere a sigh of relief. We want you to own the problem to resolution, but not in the finders-keepers kind of way. While we appreciate a good solo act, we’re all about the team “chorus”—you might be wrestling the problem, but we’ll be in your corner, cheering you on, ready to tag in.

WHAT WE NEED:

  • Proven experience in making technology bow to your will (or at least in tech support or a similar role).
  • Someone who speaks fluent technobabble but can also translate it into plain English for the uninitiated.
  • A high tolerance for absurdity and change.
  • A person who considers “turning it off and on again” to be a valid lifestyle choice.
  • A diplomatic warrior who can keep their cool even when hearing “But it worked yesterday…”

DON’T BELIEVE ME? HERE’S WHAT OUR STAFF WANT YOU TO KNOW BEFORE APPLYING:

Andrew: Management knows less about technology than the customers, so nobody realizes that your skills are really weak and your resume is all lies.
John: Casual Friday every Thursday.
Jaden: We only ever follow Microsoft articles to the letter and are constantly baffled why nothing works.
Rex: It is a pleasure working with Dan sometimes.
Nigel: We are an agile team of experts that pride ourselves on getting our changes deployed just as the week ends.
Also Andrew: Do you believe that anything is possible? So do we! Our customers keep us busy with an unrelenting barrage of illogical demands and unrealistic expectations. Will you be the first to actually complete something that everyone has deemed impossible, or will you end up a broken shell like all the others? Join us and push your limits!
Tabitha: What they’re asking for is probably above my paygrade.
Ben: We’re so forward thinking we put everything on the blockchain.
Rob: We are firm believers in Murphy’s Law, $!(@ Happens, and ‘That sounds like a you problem.’
Clearbridge is a Kaseya gold partner and is looking for like-minded masochists who are passionate about expanding our offerings to include the full Kaseya stack. Please note that applicants must grant an irrevocable power-of-attorney to Kaseya as a condition of employment.
What to Expect When Applying at Clearbridge: https://clearbridge.ca/applying-at-clearbridge/

Responsibilities
  • Providing tier 2 support and solving tech problems that even Google couldn’t answer. Don’t worry, if it’s too complex, we’ll let you use Bing.
  • Use your magical powers to troubleshoot and resolve hardware, software, and layer 8 issues (human).
  • Collaborate with the rest of the team who, like you, still have no idea why anyone chose IT as a career but are glad they did.
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