Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Tier 2 Technical Support Specialist at Anchor Point Technology Resources

Indianapolis, IN 46204, USA -

Full Time

Start Date

Immediate

Expiry Date

04 Dec, 25

Salary

25.0

Posted On

04 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Skills, Intune, Itil, Active Directory, Mac, Mac Systems, Connectivity, Windows, Software, Ticketing Systems

Industry

Information Technology/IT

Description

REQUIRED SKILLS:

Excellent communication and customer service skills
Strong technical expertise in desktop/laptops, software, MAC, mobile phones, connectivity, and enterprise printers
Proficiency in Windows 10 & Windows 11 Active Directory, Intune, and enterprise printer management

NICE TO HAVE SKILLS:

Experience working with MAC systems and troubleshooting
Knowledge of ITIL or similar frameworks
Familiarity with ticketing systems

OTHER REQUIREMENTS:

Onsite work 5 days/week, 8am-5pm
Job Type: Contract
Pay: $22.00 - $25.00 per hour
Work Location: In perso

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

As a Tier 2 Analyst, you will be the go-to expert for resolving complex technical issues related to desktop/laptops, software, MAC, mobile phones, connectivity, and and deliver top-notch customer service in a fast-paced, service-oriented environment.