Jo in Our Team!
About Us
BlueBird iT Solutions Inc. is a dynamic and rapidly growing IT support company specializing in
healthcare IT. Recognized by Canadian Business and Maclean’s as one of Canada’s Fastest-Growing
IT Companies, we serve a diverse range of clients from single physician offices to major institutions
like Sunnybrook Hospital. Our commitment to excellence and innovation makes us a trusted
partner in the healthcare industry across Canada.
Working With Us
At BlueBird IT Solutions Inc., our team members are family. We believe in you! We recognize that
our team’s success is driven by your dedication and talent. We are committed to creating an
environment where you feel valued and supported, fostering a strong sense of belonging within our
family. BlueBird is not just a workplace; it’s a community where we nurture your career and
personal growth. As a growing company, we offer numerous opportunities for you to learn, grow,
and carve out new career paths.
Perks & Benefits
We understand the importance of your well-being. At BlueBird, we ensure that your physical,
financial, and emotional needs are well taken care of. We know that the better we equip you to
succeed in your career and life, the more energy and intensity you can bring to your day-to-day

work. Our comprehensive benefits package includes:

• Competitive salary, performance-based bonus, & profit-sharing plan
• Comprehensive health, dental, and vision insurance
• Professional development opportunities and continuous learning
• A supportive and collaborative work environment
• Team building activities
• Gym membership

Position: Tier 3 Help Desk Analyst
Location …
BlueBird iT Head Quarters, North York, ON

About the Position …

• Are you the kind of person who as a kid took apart computers to see how they work?
• Do you like solving complex technical problems?
• Does helping people make you feel great?

If you answered yes to all the above, we want to talk to you!
We’re seeking a highly skilled IT professional for a critical Tier 3 Tech Support Analyst role. This
dynamic position is ideal for those who excel in fast-paced environments and are adept at solving
complex technical issues. The role involves advanced troubleshooting, resolving escalated help
desk tickets, and providing expert guidance to lower-tier support staff. This position offers
significant exposure to cutting-edge technologies and continuous learning opportunities.
Key Responsibilities …

How to Apply …
If you are interested in this opportunity and believe you meet the qualifications to join our team, we

invite you to apply through:

• our website at www.bluebirdinc.com or
• by sending your resume via email to jobs@bluebirdinc.com

Please indicate the position you are applying for in the subject line. We look forward to reviewing
your application and potentially welcoming you to the BlueBird IT Solutions Inc. team!