ABOUT US:

VLG is revolutionizing luxury resale through social commerce. As one of the leadings in second-hand fashion, we connect discerning buyers with authenticated luxury goods via dynamic TikTok livestreams. With hubs in LA, Shanghai, and Osaka, our tech-driven platform blends entertainment with seamless shopping experiences.

JOB DESCRIPTION

We are looking for an experienced TikTok Livestream Moderator to join our team. In this role, you will be responsible for ensuring a smooth and engaging livestream shopping experience by managing interactions, moderating comments, and fostering a positive community environment. You will work closely with our livestream hosts and social commerce team to enhance audience engagement and maintain brand integrity.

QUALIFICATIONS

• Proven experience as a TikTok Livestream Moderator or similar role in social commerce, e-commerce, or digital content moderation.
• Strong understanding of TikTok’s platform, features, and community guidelines.
• Excellent communication and multitasking skills to manage high-volume audience interactions.
• Ability to handle fast-paced livestream environments with professionalism and efficiency.
• Passion for luxury fashion and familiarity with high-end brands is a plus.
• Flexible schedule, including availability for evening and weekend livestreams based on audience engagement (20-35 hours per week and on-site)
  Job Types: Full-time, Part-time
  Pay: $3,000.00 - $4,000.00 per month

Application Question(s):

• Are you authorized to work in the States?
• Are you able to do 20-35 hours per week with flexible working hours?

Language:

• English and Mandarin (Preferred)

Work Location: In perso

• Monitor and moderate TikTok livestream sessions in real time, ensuring a positive and engaging shopping experience.
• Manage live chat, respond to audience questions, and filter inappropriate or disruptive comments.
• Assist the host by relaying key audience insights and addressing frequently asked questions.
• Encourage engagement by interacting with viewers, fostering discussions, and promoting featured products.
• Identify and escalate any technical or community-related issues to the appropriate teams.
• Track engagement metrics and provide feedback to improve future livestream sessions.
• Stay updated on TikTok trends, platform policies, and best practices to enhance livestream performance.