Timberland: Assistant Store Manager - Grand Rapids at Timberland

, , United States -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

26.7

Posted On

23 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Customer Experience, Profitability Maximization, Merchandising, Operations Management, Community Connection, Staff Coaching, Customer Service Excellence, Sales Goal Achievement, Loss Prevention, Hiring, Visual Merchandising, Compliance Adherence, Decision Making, Organization Skills, Computer Proficiency

Industry

Retail

Description

As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager to maximize profitability by ensuring that customer engagement, story-telling merchandising, operations, and community connection are all consistent and in compliance with company standards. You will create an inclusive environment, while ensuring internal and external customers are your top priority. Additionally, you will assume an active role in self-development through Division of Responsibility rotations and position-based training. Timberland, a VF Company Founded in 1973, Timberland® is a global outdoor lifestyle brand based in Stratham, New Hampshire, with international headquarters in Switzerland and Hong Kong. Best known for its original yellow boot designed for the harsh elements of New England, Timberland today offers a full range of footwear, apparel and accessories for people who value purposeful style and share the brand’s passion for enjoying - and protecting - nature. At the heart of the Timberland brand is the core belief that a greener future is a better future. This comes to life through a decades-long commitment to make products responsibly, protect the outdoors, and strengthen communities around the world. By joining Timberland, you will serve as a purpose-led, performance driven, brand ambassador. You will build productive relationships by providing products to “adventurous doers” allowing them to “step outside and move the world forward.” You will also have the opportunity, tools, and environment to more explore the world around you and make meaningful, lasting connections. How You Will Make a Difference Responsibilities Coach and develop staff to exceed individual and store productivity goals. Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience. Supervise floor coverage and activities, including opening and closing the store as scheduled. In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures. Foster an environment of development and accountability. Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports. Assist Store Manager in the selection and hiring of qualified candidates. Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies, ensure merchandise on the selling floor is replenished appropriately. Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directives. Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand. Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others. What You Bring Required: 3+ years of store leadership experience in a fast-paced, highly engaging retail environment Ability to build, lead, and manage high performing team Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays Effective communication skills, including both written and verbal Proven ability to meet and exceed sales results Proven ability to meet business goals by driving results through store team Excellent decision-making ability in a fast-paced environment Detail orientated and excellent organization skills Proficient computer skills including word processing, spreadsheets, and software programs Proven ability in leading the delivery of a high level of customer service in a retail environment Preferred: Experience in a specialty retail environment, retail footwear/apparel industry experience Associate Degree (AA) or equivalent from two-year college or technical school Physical: Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.) Standing required for entire work shift Bend, lift, open and move product up to 50 pounds as needed Use ladders for visual merchandising, light adjustments, and window banner placement Free To Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. What’s In It for You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more. Our Parent Company, VF Corporation VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. It’s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com We just have one question. Are you in? Hiring Range: $17.80 - $26.70 USD per hour Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process. Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process. Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws. At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records. Timberland has been making authentic boots, shoes, apparel and accessories since 1973. From our humble beginnings in Newmarket, New Hampshire, to a company spanning continents, cultures, ages, you name it – Timberland is more than a brand: it’s an incredible place to work, encouraging employees to get out there and always be on the lookout for adventure at every turn. That’s why we offer employees 40 paid hours of service time every year, discounts on ski passes, free kayak rentals (get them right here in the building!) and lots of other great things that’ll help get you outside. Not to mention, we’re only 10 minutes from historic Portsmouth, New Hampshire as well as a quick drive to some pretty great beaches and mountains. To find out about all of the cool things Timberland (and southern New Hampshire offers), visit timberland.com/careers. VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor. VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations. VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations. If you need an accommodation or have any questions regarding this statement, please send your request to PeopleServices@vfc.com.

Responsibilities

The Assistant Store Manager will lead, develop, and motivate the team to deliver a best-in-class customer experience while partnering with the Store Manager to maximize profitability through engagement, merchandising, and operational compliance. Key duties include coaching staff, promoting service excellence, supervising floor activities, supporting financial objectives, and fostering a development environment.