At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
The People Support Solutions (PSS) department brings its purpose to life by providing our colleagues worldwide with integrated HR solutions tailored to their needs. We are a team that works very closely together to ensure good employee relations, anticipate our customers’ future needs, and proactively develop solutions.

WHO YOU ARE:

We are looking for someone who is self-motivated, really passionate about their job and understands that providing a high-quality service is essential for the organization. As an ideal team member you are open-minded, dedicated to make a difference and open to constant development. Furthermore, you have:

• Strong customer centricity, end-to-end accountability, problem-solving skills, growth & agile mindset in ambiguous situations
• Strong & precise work-ethic, good analytical skills, ability to deal with Excel tables and ability to focus on details and numbers
• Experience in service delivery or customer care environment or HR Operations / HR Services is an advantage
• Fluent in written and spoken English and German.

• Providing insight, support and explanation on HR system and administrative activities in the area of payroll, time & benefit services (inquiry resolution, request management, and troubleshooting)
• Processing of leaves of absence, shifts, and inquiries on the subject of working time, long-term illnesses as well as the associated compensation benefits; answering employee requests regarding pay slip
• Actively participating in the development and implementation of continuous improvement initiatives
• Building rapport with HR colleagues within the PSS organization as well as with customers to ensure ongoing service delivery effectiveness