Timekeeping Coordinator IV at Kaiser Permanente

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Written Communication, Interpersonal Skills, Time Management, Service Focus, Conflict Resolution, Computer Literacy, Adaptability

Industry

Medical Practices

Description

Job Summary: Resolves new, non-routine problems for local quality control of timekeeping systems (e.g., KP TIME System) by reviewing pay period adjustments for accuracy and planning/scheduling the entering data in the TIME system from the paper TIME forms to finalize time cards for manager approval. Analyzes various issues or data to resolve new and non-standard issues of moderate scope by planning and scheduling for printing attendance calendars and analyzing reports for employees that are part of the Centralized Timekeeping Department. Ensures quality assurance for daily operations by independently communicating newly established business processes to clients and providing analytical research and program development for the system. Ensures that clients have current and accurate documentation (e.g., KRONOS timekeeping and payroll related materials) by following instructions. Conducts audit processes while working with National Timekeeping Compliance/Regional Reports/No-Pay Schedule (NPS) by following instructions for performing system and timecard audits for client areas. Resolves escalated customer inquiries with first call solutions by independently applying human resources (HR) knowledge, contract knowledge, judgment, and initiative while supporting the liaisons for National Payroll Services and KRONOS support teams regarding customer issues. Essential Responsibilities: Pursues effective relationships across teams and/or the organization to obtain and share resources, information, and advice with coworkers and members. Listens to, addresses, and seeks performance feedback; acts as a mentor for less experienced team members. Pursues self-development; creates plans to capitalize on strengths and develop weaknesses; reviews others work to help them learn. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in work; helps others adapt to non-routine situations. Identifies and responds to the needs of others to support the execution of varied work processes. Works within established procedures and practices to complete routine work assignments autonomously; follows instructions to complete novel or varied tasks. Collaborates with others to identify and implement appropriate solutions for routine and non-routine issues; escalates high-priority issues or risks; monitors progress and results. Supports the development of work plans to meet established priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities within and across teams. Resolves new, non-routine problems for local quality control of timekeeping systems (e.g., KP TIME System) by: reviewing pay period adjustments for accuracy; planning and scheduling the entering of data in the TIME system from the paper TIME forms submitted and approving the final time card for submission; collaborating with cross-team peers and the broader organization to address timekeeping irregularities; and leveraging an advanced knowledge of relevant business practices to support the liaison for internal sources regarding Family Medical Leave Act/Leave of Absence (FMLA/LOA) timecard coding and pay discrepancies as needed. Analyzes various issues or data to resolve new and non-standard issues of moderate scope by: planning and scheduling the review of new and non-routine factors; printing attendance calendars and analyzing reports for employees that are part of the Centralized Timekeeping Department; and identifying trends independently. Ensures quality assurance for daily operations by: independently communicating newly established business processes to clients; providing analytical research and program development for the system independently; reviewing new and non-routine internal system controls; and adapting solutions for specific situations to comply with National Timekeeping and any contract agreements, pay practice standards, and union agreements as established by Labor Relations. Ensures that clients have current and accurate documentation (e.g., KRONOS timekeeping and payroll related materials) by: following instructions. Conducts audit processes while working with National Timekeeping Compliance/Regional Reports/No-Pay Schedule (NPS) by: following instructions received; following instructions to perform periodic system and timecard audits for client areas; and reconciling new and non-routine KRONOS and payroll audits. Resolves escalated customer inquiries with first call solutions by: independently applying human resources (HR) knowledge, contract knowledge, judgment, and initiative; supporting the liaison for National Payroll Services and KRONOS support teams regarding customer issues and independently ensuring that service standards are met; and providing ongoing education and information to customers and HR services as needed independently based on instructions received. Minimum Qualifications: High School Diploma or GED, or equivalent AND Minimum three (3) years of experience working in a corporate or business office environment OR Minimum four (4) years experience working in a corporate or business office environment. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Written Communication; Interpersonal Skills; Time Management; Service Focus; Conflict Resolution; Computer Literacy; Adaptability

Responsibilities

The Timekeeping Coordinator IV resolves non-routine problems related to timekeeping systems and ensures quality assurance for daily operations. They analyze various issues, conduct audits, and provide support for customer inquiries.