Timepiece & Fine Jewelry Specialist at CHANEL

, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Management, Customer Service, Training, Communication Skills, Technical Knowledge, Relationship Building, Visual Merchandising, Fashion Knowledge, Jewelry Expertise, Watch Expertise, Luxury Retail Experience, Client Engagement, Team Collaboration, Market Knowledge, Product Knowledge, Upselling, Coaching

Industry

Retail Luxury Goods and Jewelry

Description

Job Description You get to work alongside a Fashion team to accessorize the client’s look, promoting CHANEL’s watch & fine jewelry creations and workmanship and helping clients discover another side of the House of CHANEL. You also help to upskill the Fashion boutique team by running workshops to share our watch & fine jewelry collection stories, specialist knowledge and storytelling methods. If you are a watch & jewelry enthusiast and this resonates with you, come join our team of Timepieces & Fine Jewelry Specialist! As the Front Face of CHANEL, you will play a critical role in delivering a unique luxurious and inspirational experience for all our clients – selling a style and a dream, not merely a product. As our Timepieces & Fine Jewelry Specialist, you can look forward to excellent career growth and advancement opportunities within the boutique team across the House. Key Responsibilities: Sales Management & Operations Work with the Boutique team to achieve the monthly Timepieces & Fine Jewelry targets Provide qualitative feedbacks regularly to Boutique Manager and Product Manager on collection performance and product quality issue Work with Boutique Manager and Product Manager to push challenging items and share with team and/or by liaising with merchandising team or boutique management to increase focus and visibility Uphold Ready-to-wear environment Partner with boutique Visual Merchandiser team on launches, ensure frequent changes on display and on new items Proactive in working with merchandising team on mid /season end stock consolidation Advise Assistant Boutique Manager to ensure tidiness on Timepieces & Fine Jewelry area at all-time both front and back of house in order to increase visibility Coordinate with stock team on stock requests and proactive in sharing stock or offer transfers between boutiques Assist the Fashion Advisors to present the collection to customers with a special focus on technical knowledge Client Understanding & Customer Service Be our brand ambassador and transmit our brand values and culture to clients Develop strong, lasting relationships with clients and build emotional connections with them Ensure all Customer service and after-sales requests are handled according to guidelines Training Conduct in-store flash training and information update for new launches Coach, share and demonstrate market knowledge in fashion, watches & fine jewelry to team Orientate new staff on Timepieces & Fine Jewelry category Qualifications: Minimum 3 years of sales experience (Luxury Retail background a plus) Experience working with international Watch & Fine Jewelry brands Experience of handling high profile clientele Strong knowledge of Watch & Fine Jewelry collections (including technical knowledge) including Basic Alteration skills Knowledge of Watch & Fine Jewelry competition environment & trends Well Groomed – High level of Sophistication & Refinement Excellent communication skills Able to withstand retail working hours and work on weekends and public holidays At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

Responsibilities

The Timepiece & Fine Jewelry Specialist will work with the boutique team to achieve sales targets and provide qualitative feedback on collection performance. They will also conduct training sessions and assist in presenting the collection to clients, ensuring a luxurious experience.