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Job Description :
About Ryder :
For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.
We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

SKILLS AND ABILITIES

• With a Valid Driver’s license ( Class 5 or above).
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Effective interpersonal skills
• Ability to work with and influence others
• Strong verbal and written communication skills
• Detail oriented with excellent follow-up practices with experience in time management and negotiation skills
• Demonstrated ability to perform basic analysis, studies and budgeting
• Performs work independently with minimal supervision
• Must be self-motivated and able to work as member of a team as well
• Capable of multi-tasking, highly organized, with excellent time management skills
• Flexibility to operate and self-driven to excel in a fast-paced environment

QUALIFICATIONS

• Vocational or Technical Certification preferred post-secondary vocational education
• Five (5) years or more in a maintenance/tire environment. Field technical and mechanical experience required
• Must be qualified in vehicle repair systems such as Tire, Wheel and Alignment
• Red Seal Certification.

ESSENTIAL FUNCTIONS

• Perform Tire Checkers Reports, analyzes existing reports being done by branch personnel, complete the analysis of tire performance, tire breakdown, high cost, applications, etc., and communicate and direct required actions to Manager
• Work closely with Manager on issues related to product problems, customer issues, and the overall improvement of their tire process in order to control and lower costs
• Oversee the inventory of casings, wheels and perform hands on analysis of all non re-treaded tires
• Perform all tire related work including tire replacements, rotations, mount and dismount, and inspections
• Review Ryder Customer Response Center data to analyze and determine actions required to reduce tire breakdowns with the management team
• Direct adherence to tire bill back procedures and compliance and perform training as required
• Create and monitor all “by customer tire matrixes”, direct proper use of tire casing guidelines, ensure proper inventory levels are maintained and dictate fleets designated as casing generators
• Direct the setting of proper ordering, receiving and payment procedures. Issue purchase orders for both scrap tires and wheel refinishing
• Drive compliance in all areas of Total Tire Management and oversees Out of Service Tire Analysis

ADDITIONAL RESPONSIBILITIES

• First line of communication with the Total Tire Management dealer
• Participate in all tire related discussions with the customer
• Participates with Field Tire Team Member during visitation and responsible to ensure recommendations are followed
• Assist in meeting requirements for both tire and vehicle alignment qualifications. Determine what fleets are in need of off-site fleet inspections
• Performs other duties as assigned