Are you based in the Haslemere area? Do you have supervisory experience in the Tool/Plant Hire industry? Do you have a passion for working with people and enjoy a varied, active role?
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Supervisor to maintain and deliver the daily operations of the Tool Hire Department in our Haslemere branch, who is as passionate about great service as we are!
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday.

*PLEASE NOTE: A DRIVING LICENSE IS ESSENTIAL FOR THIS ROLE*

Branch opening hours: Monday-Friday 7:00am-5:00pm, Saturday 08:00am-12:00pm

KEY RESPONSIBILITIES

You’ll be responsible for the delivery of day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations of the Tool Hire Department in our busy branch by building relationships with customers.

• Use our in-house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network
• Work closely with Branch Management to provide a fantastic customer experience. Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience
• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network
• Take initiative to resolve challenging situations, including customer complaints or feedback
• Maintain full compliance with company policies and procedures, especially in relation to Health & Safety