Requisition ID: 71265
Date: Sep 11, 2025
Location:Dublin, Leinster, IE
Department: Operations
Description:
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

JOB SUMMARY

Reporting to the Toolroom Supervisor, the Toolmaker will be responsible for the maintenance and repair of all moulds in operation at West. This role involves working closely with Toolroom Leads and Production Supervisors to understand daily priorities and ensure resolution to tooling issues in a timely manner.

BASIC QUALIFICATIONS

• Toolmaking qualification with minimum 3 years’ experience, ideally with time served producing injection moulds.
• Excellent machining knowledge and skills.
• Previous experience in a mould maintenance environment supporting high volume manufacturing.

EDUCATION

• Toolmaker qualification

PREFERRED KNOWLEDGE, SKILLS AND ABILITIES

• Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target.
• Able to comply with the company’s safety policy at all times.
• Able to comply with the company’s quality policy at all times.
• Strong written and verbal communication skills.
• Good understanding of the injection moulding process.
• Experience in maintaining hot runner systems.
• Knowledge of SAP PM module.
• Ability to weld.
• Knowledge of tooling hydraulics, pneumatics and electrics
• Proficient IT skills, specifically Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Experience in 3D modelling and drawing software packages (e.g. SolidWorks).

PHYSICAL REQUIREMENTS

Heavy-Exerting up to 100lbs/45kg of force occasionally and/or up to 50lb/22kg of force frequently, and/or up to 20lbs/9kg of force constantly to move objects.

TRAVEL REQUIREMENTS

5%: Up to 13 business days per year
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for the repair and maintenance of moulds including investigations and root cause analysis of major tooling issues.
• Responsible for the manufacture of jigs & fixtures, in the support of mould and equipment maintenance.
• Gathers critical tooling information for report composition.
• Identifies continuous tooling improvements for future/repeat moulds.
• Reports/escalates all issues to Toolroom Supervisor.
• Assists the Toolroom Supervisor in the development of tooling documentation and the compiling of maintenance procedures for each mould.
• Works with Production Supervisors in troubleshooting mould issues.
• Solves, in conjunction with the Quality Department, customer related issues as required.
• Attends internal meetings to establish priorities.
• Liaises with external suppliers on the repair/replacement of tooling components and equipment.
• Assists the Toolroom Supervisor in the identification and development of talent within the team and delivering training as required to new employees and apprentices.
• Provides direct supervision to Apprentice Toolmakers during their apprenticeship.
• Responsible for the capture of all tooling intervention information and data on SAP PM.
• Proposes improvements to processes and procedures to Toolroom Lead and Supervisor.
• Works autonomously within established procedures and practices.
• Supports and contributes in Lean Six Sigma projects.
• Complies to all site Environmental, Health and Safety requirements, training and regulations.
• Complies to all local site company policies, procedures and corporate policies.
• Acts in accordance with West’s Guiding Principles and adheres to the Corporate Code of Conduct.
• Perform additional duties at the request of the direct supervisor.

DELEGATION OF DUTIES

When absent from the site duties and responsibilities will be delegated to the following designates:
Toolmaker
Toolroom Lead

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