Tour Assistant (Light Rigid Licence Required) at Accor

Kakadu, Northern Territory, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Light Rigid Licence, Guest-Facing Roles, Tour Operations, Transport, Safety, Customer Service, Communication, Teamwork, Outdoor Work, Cultural Engagement, Logistics, Tour Documentation, Basic Maintenance, First Aid, Environmental Tourism, Cultural Tourism

Industry

Hospitality

Description

Company Description Cooinda Lodge Kakadu is a unique resort nestled in the heart of Kakadu National Park, Northern Territory, Australia. Under a Accor's Hotel Management Agreement in partnership with the Djigardaba Enterprise Aboriginal Corporation, it offers guests a gateway to explore the UNESCO World Heritage-listed park. The lodge provides a variety of accommodations, including lodge rooms, eco-tents, and camping sites, along with amenities such as two swimming pools, restaurants, bars, a general store, and access to Yellow Water Cruises and the Warradjan Cultural Centre. Cooinda Lodge is proudly committed to Indigenous employment, with 25% of our team Bininj, working on country. As part of our ongoing support into Indigenous employment and development, we collaborate with the Indigenous Land and Sea Corporation through the Real Jobs Program. We are an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We encourage applications from people of all backgrounds, experiences, and identities. You must have the legal right to work in Australia to be considered for this role. We are seeking a motivated Shuttle Driver & Tour Assistant to: Transport guests safely between Cooinda Lodge and Yellow Water Cruises (3 trips per day) Assist tour operations, ensuring guests have an excellent experience. This is a hands-on role requiring a Light Rigid (LR) licence and a passion for tourism, wildlife, and cultural experiences. It provides a clear pathway to broader tour guiding opportunities within the lodge. Job Description Shuttle Driver Duties: Safely transport guests between Cooinda Lodge and Yellow Water Cruises, 3 trips per day Conduct pre-trip safety checks and basic maintenance on vehicles Assist guests with boarding, luggage, and special requirements Maintain vehicle cleanliness and presentation Follow all Workplace Health & Safety (WHS) procedures Tour Assistant Duties: Support daily tour operations, including preparing boats, vehicles, and equipment Welcome and assist guests during boarding and transfers Maintain clean, safe, and presentable vessels, vehicles, and visitor areas Assist with guest manifests, logistics, and tour documentation Participate in cultural and tourism training to build guiding skills Work alongside Indigenous cultural ambassadors to support cultural engagement Promote park experiences and lodge activities to guests Qualifications Essential: Valid Light Rigid (LR) Licence 1–2 years of experience in guest-facing roles, tour operations, or transport Strong focus on safety, reliability, and customer service Good communication and teamwork skills Willingness to work in an outdoor, tourism-focused environment Desirable: Knowledge of Kakadu National Park Basic First Aid certification Interest in environmental and cultural tourism Additional Information Cooinda Lodge Kakadu, offers a unique opportunity to work in one of Australia's most iconic locations, surrounded by natural beauty and rich cultural heritage. We provide staff accommodation and meals on-site, ensuring a comfortable and supportive w What We Offer Work in a world-renowned natural and cultural setting Staff accommodation and meals on-site free of charge Mentoring by experienced guides and cultural ambassadors Pathway to full Tour Guide roles and other lodge departments Learning & Development : Kakadu knowledge & guiding training, marine licence, H endorsment

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Responsibilities

The Shuttle Driver & Tour Assistant is responsible for safely transporting guests and assisting with tour operations to ensure an excellent experience. This includes conducting safety checks, maintaining vehicle cleanliness, and supporting cultural engagement.