ABOUT NYC HEALTH + HOSPITALS

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city’s five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.
NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts.

POSITION OVERVIEW

Under the supervision of the Health Service Administrator, the Tour Coordinator (TC) is responsible for managing and coordinating assigned sub-unit operations and administration. The Tour Coordinator is a vital part of this, providing essential support for clinic operations and administrative oversight across CHS sites. The TC’s duties include process monitoring and direct handling of department-specific requests, such as telephonic and email requests, daily operational coordination tasks, and preparing operational reports.

MINIMUM QUALIFICATIONS

1. A Baccalaureate Degree from an accredited college or university in Business Administration, Engineering or Social Sciences, Health Care Specialization, Physical Sciences or related programs; and
   A minimum of four years of progressive, responsible experience related to Health Care Program Planning, Research, Design, Operation, Evaluation and Analysis; or
2. A Masters Degree from an accredited college or university in Public Health, Public or Hospital Administration, Health Care Specialization, Business Administration or related disciplines; and
   A minimum of three years progressive, responsible experience directly related to health care program planning, research, design, operation, evaluation and analysis; or
3. A satisfactory equivalent combination of training, education and experience; and,
4. Demonstrated skills in written and oral communication.