JOB SUMMARY

The Specialist Tours Manager is responsible for overseeing and coordinating all aspects of tour operations, ensuring a seamless and enriching experience for our clients. This role involves managing tour logistics, liaising with clients and vendors, and leading a team of tour guides. The ideal candidate will possess a passion for travel and a deep understanding of the tourism industry, coupled with exceptional organisational skills.

EXPERIENCE

• Proven experience in tour management or a related field within the tourism industry is essential.
• Strong knowledge of travel destinations, cultural insights, and local attractions is highly desirable.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse audiences.
• Demonstrated leadership abilities with experience in managing teams or projects.
• Proficiency in using booking systems and software relevant to the tourism sector is advantageous.
• A passion for travel and a commitment to providing exceptional customer service are crucial for success in this role.
  Job Types: Part-time, Permanent
  Pay: £18,315.00-£47,804.70 per year
  Expected hours: 30 per week

Benefits:

• Free parking
• On-site parking

Work Location: In perso

• Develop and implement innovative tour programmes that meet client needs and preferences.
• Coordinate all logistical elements of tours, including transportation, accommodation, and activities.
• Manage relationships with suppliers, local guides, and other stakeholders to ensure high-quality service delivery.
• Conduct market research to identify new opportunities and trends within the tourism sector.
• Lead training sessions for tour guides to enhance their knowledge and skills.
• Monitor customer feedback to continuously improve tour offerings and client satisfaction.
• Prepare detailed itineraries and promotional materials for tours.
• Ensure compliance with health and safety regulations throughout all tours.