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Tour Sales Consultant at Denver, CO Corporate Office

Williston, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Experience, Customer Service, Time Management, Organization Skills, Communication Skills, Technical Skills, Team Player, Assertiveness, Competitive Nature, High Energy, Resilience

Industry

Travel Arrangements

Description

Overview Join Country Walkers and VBT Bicycling Vacations; an award winning, Vermont based, active travel company and be part of our high performing, international team. We offer deluxe, small-group bicycling and hiking tours. Positively impacting people's lives through active travel experiences is what we’re all about! We're looking for an energetic, travel savvy Tour Sales Consultant. Responsibilities The Tour Consultant will be responsible for achieving and surpassing all set goals that are based on the company’s yearly passenger plan by servicing existing guest accounts and booking new guests. SPECIFIC AREAS OF RESPONSIBILITY INCLUDE: Ensure that individual Passenger and Revenue goals are met &/or exceeded each month Handle all of the administrative duties related to reserving new guests, answering questions, and following through on customer requests. Meet &/or exceed a monthly Travel Insurance and Double Play goal Increase guest take up rates for Air Package and Extensions. Meet &/or exceed a monthly call conversion of 40%. Support all members of the guest services team with all daily responsibilities. Ensure that all guests receive a heightened level of customer service Work closely with guest service colleagues, Product, Marketing, Air & all other departments as it relates to Sales. Qualifications 3-5 years of commission based sales experience, preferably in the travel industry College degree preferred. An assertive personality, competitive nature, high energy level, and resilient character Strong time management and organization skills A team player with the ability to manage up and across the organization Exemplary verbal and written communication skills and recognition of the importance of top-notch customer service customer service Exceptional technical skills; computer operations, systems navigation, data entry required

Responsibilities

The Tour Sales Consultant will achieve and surpass goals based on the company’s yearly passenger plan by servicing existing guest accounts and booking new guests. Responsibilities include administrative duties related to reservations, ensuring customer satisfaction, and collaborating with various departments.