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Tour Scheduler (TS) at Ladgov Corporation

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Scheduling Software, MS Office, Communication, Tour Coordination, Accessibility Needs, Reservation Management, Phone Inquiries, Email Inquiries, Ticket Inventory, Report Preparation, Daily Documentation, Public Interface, Confirmation Packets, Reservation Confirmation, Visitor Requirements

Industry

Professional Services

Description

Position Title: Tour Scheduler (TS) Job Type: Full-Time. Job Location: Bureau of Engraving and Printing, Washington, D.C. Requirements: The Candidate shall have : U.S. citizenship Minimum 2 years of customer service experience handling high call/email volume At least 1 year experience using scheduling/reservation software and MS Office Must pass BEP security clearance Duties: The Candidate must: Schedule all tours (public, school, congressional, ASL, etc.) using BEP software Answer tour office phones and respond to inquiries via phone/email Confirm reservations, send confirmation packets, and update tour calendar Coordinate visitor requirements including accessibility or language needs Prepare ticket inventory, reports, and daily scheduling documentation Serve as the communications hub for the TVC’s public interface

How To Apply:

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Responsibilities

The candidate will schedule various types of tours using BEP software and manage communications for the tour office. They will also handle inquiries via phone and email, confirm reservations, and prepare necessary documentation.