Tournament & Event Manager at Arcis Golf

Bear Creek, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Operations, Golf Operations, Food & Beverage Coordination, BEO Meetings, Run of Show Creation, Timeline Management, Pairings Management, Tee Sheet Management, Pace of Play Monitoring, Scoring Management, Guest Feedback Capture, Service Recovery, Microsoft 365 Proficiency, CRM Familiarity, Communication, Organizational Skills

Industry

Hospitality

Description

Club Location: Bear Creek Golf Club - Dallas, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Tournament & Event Operations Manager Schedule: Full‑time; evenings/weekends/holidays as business requires About the Role Hands‑on operator who unites Golf and F&B Operations to deliver on‑time starts, smooth pace, accurate scoring, and great guest experiences. Key Responsibilities Lead BEO Meetings, day‑of huddles, and post‑event debriefs with Golf Ops & F&B. Build runs of show, timelines, staging plans, and shared BEOs/change logs. Manage pairings, tee sheets, cart staging, and on‑time starts with Golf Ops. Monitor pace of play with Starters/Marshals; communicate adjustments early. Coordinate F&B timing (breakfast, turn boxes, stations, bars, awards) and dietary needs. Oversee scoring (e.g., Golf Genius/BlueGolf), results posting, and awards. Maintain tournament inventory (signage, radios, markers, scorecards, awards). Capture guest feedback and lead fast service recovery. What You Bring 2+ years in golf/tournament/event operations Working knowledge of formats, event detailing, and management Team‑first communicator; strong planner who runs crisp huddles and follow‑through. Proficiency with Microsoft 365; POS, HubSpot CRM familiarity helpful. Valid driver’s license; able to work evenings/weekends/holidays. Preferred: TABC, ServSafe, basic USGA rules. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Excellent people and communication skills. Demonstrated outstanding customer service. Must possess willingness to learn and perform new food & beverage programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, walk, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S. Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests. We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country. Our growing and innovative organization offers competitive wages and benefit packages.

Responsibilities

This role involves uniting Golf and Food & Beverage operations to ensure timely starts, smooth pace, accurate scoring, and excellent guest experiences for tournaments and events. Key duties include leading operational meetings, building detailed timelines, managing logistics like pairings and F&B timing, and overseeing scoring and awards.