JOB DESCRIPTION & PERSON SPECIFICATION >

If you like a role that offers variety and each working day to be different, this job is for you. We are a small unitary authority which means we can make things happen quickly and there’s always something new and interesting happening.
We are seeking exceptional individuals to join our expanding team of Town Centre Officers in addressing a range of antisocial behaviours and maintaining a safe environment for our residents, businesses and visitors. These roles play a leading part in delivery of the Council’s Operation Town Centres, which includes working in partnership with a wide range of stakeholders.
We are a Council that works with its residents, communities, and partnerships – a Council that listens, supports, and empowers. There has never been a better time to work for Torbay Council. We have a real momentum building and have a shared sense of ambition.
This is a unformed and very public facing role; you will be required to have a firm but fair approach to working with individuals, challenging unacceptable behaviour whilst also addressing risk and vulnerability. You will be able to demonstrate skills in managing challenging situations, communicating with the public, retailers, and businesses, and working with a variety of others in the tactical management / resolution of ongoing issues. Most of the time you will be spent in one of our Town Centres tackling issues proactively, whilst working closely with colleagues from across the multi-disciplinary Community Safety Department, CCTV, and key partner agencies. Being proactive, energetic, and resilient are a must. Uniform will be provided.
Previous applicants need not apply.

SKILLS

Essential:

• Ability to establish positive relationships and boundaries with all.
• To effectively use a range of modes of communication, depending on audience.
• Effective organisational skills, self-management and the ability to see tasks through to completion.

KNOWLEDGE

Essential:

• Knowledge of ASB process.
• Understanding the causes of homelessness.

EXPERIENCE & QUALIFICATIONS

Essential:

• Experience of working collaboratively with other professionals and agencies.
• Experience of working with vulnerable individuals.

THIS POST MEETS THE REQUIREMENTS FOR AN ENHANCED CRIMINAL RECORD CHECK. THIS WILL SHOW SPENT AND UNSPENT CONVICTIONS AND ADULT CAUTIONS WHICH HAVE NOT BEEN FILTERED IN LINE WITH LEGISLATION, PLUS ANY INFORMATION HELD BY LOCAL POLICE THAT IS CONSIDERED RELEVANT TO THE ROLE.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/town-centres-officer-1/