JOB DESCRIPTION

Cunard are a leading luxury cruise line name, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking a Trade Marketing Executive on a 9 month FTC basis to bring fresh insights and expertise to our Cunard department.

WHAT YOU’LL BRING

Your unique background and skills are what will make you stand out. We’re looking for:

• At least two years experience of working for a company in an administration-based role, ideally in travel
• Experience of sending out communications on a regular basis that are tailored to the audience
• Copy writing
• Proof reading
• Social media aptitude
• Proven experience of working in a team
• Excellent time management and prioritisation skills
• Customer database management
• Ability to work with websites and content management systems

APPLICATION GUIDANCE

Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about our guests and looking for an opportunity to grow, we’d love to hear from you.

ABOUT US

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

Responsible for the creation, development, and delivery of Cunard Travel Agent communications, supporting Cunard’s ambition of becoming the most recommended luxury cruise line by travel agents. Effectively manage multi-channel travel agent communications, including e-mails, social media, website, and print and any other marketing and/or promotional materials. The role also supports the sales team with the communications that their travel agents produce. Working in partnership with the Cunard brand marketing teams to deliver communications that support the overall brand marketing communications strategy. To ensure the content of all our communications is reflective of Cunard brand positioning and delivered in an appropriate tone of voice to engage travel agents. Deliver consistent messages across a variety of communication channels in an inspiring and engaging format.
The role is a full-time 9-month FTC role and is based on a hybrid way of working, with the opportunity to balance between being based at Carnival House and working from home. Travel may be required for event delivery and hosting of events on board.

This pivotal role will involve:

• Creating emails to the travel agent database, including writing copy and selecting imagery – re-sizing where necessary, using an email build programme.
• Support the Trade Marketing Manager to plan and deliver multi-channel travel agent communications, across email, social media, website and print that deliver a balance of brand information and key sales messages
• Work with trade press partners and support the Trade Marketing Manager in developing trade press plans, create briefs for trade press ads and manage the delivery of ads to publications
• Create and deploy content for Cunard Travel agent social media channels, identifying and using appropriate content for each channel
• Ensure content on the travel agent website is up to date, easy to navigate and contains key brand and sales messages

This role is positioned at CUK10 level within our organisation and is available on a full-time, 9 month fixed term basis. We offer hybrid work including up to two days from home.