COMPANY / LOCATION INFORMATION

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

BASIC QUALIFICIATIONS:

• Bachelor degree in Business Administration, International Logistics, or related field preferred
• Minimum of 1 year of trade compliance experience
• Certified Customs Specialists preferred
• CTPAT knowledge preferred

ADDITIONAL QUALIFICATIONS:

• Understands Import/Export laws and regulations
• HTS Classification experience
• CBSA and CBP website knowledge regarding CTPAT, ACE, and CARM
• Experience working with customs brokers and freight forwarders
• Leadership experience, and experience working within a matrix organization
• Effective organizational, interpersonal, and communication skills required to help resolve routine problems, answer general questions, and know when to escalate more complex issues
• Microsoft Office experience required; Experience with SAP preferred
• Ability to organize work, manage time, and follow through with minimal supervision
• Concise written and oral communication skills
• Frequent travel required

EDUCATION

Bachelor’s Degree

ADA STATEMENT & EEO STATEMENT

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

• Audit AO Smith facilities to ensure compliance with CTPAT minimum security criteria. Travel is required.
• Complete security profiles for the three AO Smith CTPAT accounts in the CTPAT portal.
• Communicate with AO Smith’s assigned supply chain security specialists when necessary.
• Work with CBP, AO Smith sites, and AO Smith suppliers when CTPAT revalidations occur.
• Answer questions from CTPAT team leaders across various AO Smith facilities and work with them to maintain AO Smith tier 3 CTPAT status.
• Work with customs brokers to ensure rules and regulations compliance. Knowledge of customs brokers internal processes a plus.
• Keep meticulous records in order to meet record keeping requirements. Efficiently expedite correspondences (some of which may be confidential) and update records accordingly.
• Conduct audits of import documentation and procedures. Monitor, maintain, operate, and analyze CBP and/or CBSA websites and tools.
• Assist in conducting HTS classification determinations, including gathering and analyzing technical data in connection with product/parts classification projects.
• Assist in analyzing the eligibility of goods for various Free Trade Agreements, including USMCA.
• Compile, organize and analyze basic information for inclusion in reports and other data analysis efforts, to include regularly scheduled reporting requirements of sufficient detail to support business decisions.
• Assist in the solicitation, collection, analysis, and renewal of compliance affidavits, including the support of Conflict Minerals, RoHS, REACH, and other compliance requirements
• Perform other related support duties as requested.