Trade Counter Assistant - Capalaba at Reece Group

Redland City, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Product Information, Quoting, Pick Packing, Stock Control, Branch Tidiness, Safety, Driving, Computer Use, System Learning, Retail Sales

Industry

Wholesale

Description

Trade Counter Assistant - Capalaba About Reece Plumbing We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day. About the role As part of the Trade Counter team in Capalaba, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly. Your day-to-day A typical day involves: Providing customer service and information about products Providing quotes both in person and over the phone Undertaking pick packing and stock control activities Help keep the branch tidy and safe Make deliveries to customers using a company vehicle We’d love to hear from you if you’re someone who: Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone Can pick orders, maintain shop floor displays and ensure information provided is accurate Can use a computer and is happy to learn new systems Has a clean, valid driver’s licence and is open to working various shifts, including weekends Wants to develop their career - either locally, within our network or head office Our perks and benefits: Performance based bonuses Paid annual leave Continuous learning and development programs to support your career goals Generous discounts for those looking to renovate their bathroom or kitchen Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more Paid parental leave What happens next! After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths. Please check your junk or spam folder if you don't see the invitation in your inbox. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at recruitment@reece.com.au, and our team will be in touch. Reece Group Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions. We’d love to hear from you. Get in touch at careers@reece.com.au

Responsibilities

The Trade Counter Assistant will primarily assist plumbers and tradespeople by providing product access, customer service, and product information, while also handling tasks like generating quotes both in person and over the phone. Daily duties also include undertaking pick packing, stock control activities, maintaining branch tidiness, and making customer deliveries using a company vehicle.