Trade Counter Assistant - Richmond (HVAC) at Reece Group

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Product Information, Quoting, Pick Packing, Stock Control, Branch Tidiness, Safety, Delivery Driving, Retail Sales, Computer Use, Learning New Systems, Shift Work, Weekend Work, Driver's Licence

Industry

Wholesale

Description

Trade Counter Assistant - Richmond (HVAC) About Reece HVAC We keep it cool (and warm) We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. Whether it’s heating during winter or cooling during summer, Reece HVAC works hard to control the environment inside buildings. About the role As part of the HVAC team in Richmond, you’ll help builders and other tradespeople access the products they need for their projects, as well as other tasks that keep customers happy and the branch running smoothly. Your day-to-day At typical day will involve: Providing customer service and information about products Providing quotes both in person and over the phone Undertaking pick packing and stock control activities Helping keep the branch tidy and safe Making occasional deliveries to customers using a company vehicle We’d love to hear from you if you’re someone who: Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone Can pick orders, maintain shop floor displays and ensure information provided is accurate Can use a computer and is happy to learn new systems Has a clean valid driver’s licence and is open to working various shifts, including weekends Wants to develop their career - either locally, within our network or head office Our perks and benefits: Performance based bonuses Paid annual leave Continuous learning and development programs to support your career goals Generous discounts for those looking to renovate their bathroom or kitchen Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more Paid parental leave Reece Group Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions. We’d love to hear from you. Get in touch at careers@reece.com.au

Responsibilities

The role involves assisting builders and tradespeople by providing necessary products, offering customer service, and handling in-person and phone quotes. Daily activities also include stock control, maintaining branch tidiness, and occasionally making customer deliveries.