We are looking for a motivated Trade Counter Sales for our Coventry based Builders’ Merchants.
The ideal candidate will need to help customers in identifying desirable products for purchase. They will need to partake in processing orders, tracking deliveries, dealing with customers face to face and on the phone.
Our goal is to provide high class customer service and increase the company’s growth and personal development. For this proactive role, the ideal candidate will need to have a passion for Sales as well as having great customer service and the ability to build customer relationships.
Ideally must also have knowledge of working in a builder’s merchant or knowledge on building materials.

Responsibilities:

• Answering telephones
• Operating tills & card machines
• Ordering and doing Purchase orders
• Processing orders through face to face and telephone interactions.
• Tracking deliveries
• Participating in receiving new shipments of stock and stock checking
• Dealing with day to day customer enquiries
• Keeping up to date with product information
• Accurately describing product features and benefits to customers
• Follow all company policies and procedures

Requirements:

• Builders’ Merchants experience is preferable but not essential
• Basic understanding of sales principles and customer service practice
• Proficiency in English
• Excellent communication and interpersonal skills
• Friendly, helpful, confident and engaging personality
• IT Skills; must be proficient in Microsoft Office
• Use of POS System

Benefits:

• 28 days annual leave (inc. Bank Holidays)
• Company pension scheme
• Staff Uniform
• Comprehensive Training
• Staff Discount

Job Type:

• Full time: (42hrs+)
• Monday to Friday – 7:30am – 5:00pm
• Weekend rotation

Pay Rate:

RATE OF PAY DEPENDENT ON EXPERIENCE.

Job Type: Full-time
Pay: From £12.21 per hour

Benefits:

• Company pension
• Employee discount
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: In person
Application deadline: 21/07/2025
Reference ID: 87202500

• Answering telephones
• Operating tills & card machines
• Ordering and doing Purchase orders
• Processing orders through face to face and telephone interactions.
• Tracking deliveries
• Participating in receiving new shipments of stock and stock checking
• Dealing with day to day customer enquiries
• Keeping up to date with product information
• Accurately describing product features and benefits to customers
• Follow all company policies and procedure