In this position, you will play a key role in the sale of our full range of plumbing and heating products therefore previous sales experience in a similar role within a plumbers/builder’s merchant environment would be a distinct advantage.

QUALIFICATIONS AND SKILLS

• Motivated, energetic, enthusiastic, self-driven, positive attitude
• Sound product knowledge is required.
• Previous sales experience in a plumber/builder’s merchant environment is preferred.
• Confident dealing with customers
• Strong sales and customer service skills.
• The ability to build great customer relationships.
• A good telephone manner, excellent communication, and interpersonal skill
• Computer literate.

MKM IS THE LEADING INDEPENDENT BUILDERS’ MERCHANT IN THE UK, AND WE WERE ESTABLISHED IN 1995. OUR PEOPLE ARE WHAT MAKE US UNIQUE IN WHAT WE DO. TODAY WE HAVE MORE THAN 134 BRANCHES AND OVER 3100 EMPLOYEES NATIONWIDE. WHILST WE CONTINUE TO GROW, WE ARE CONSTANTLY STRIVING TO ALWAYS ATTRACT, RECRUIT, RETAIN, PROMOTE, AND SUPPORT A DIVERSE MIX OF COLLEAGUES THAT CREATE A SENSE OF BELONGING TO THE ‘MKM FAMILY’ FOR EVERYONE. WE HOPE YOU WILL JOIN US ON OUR JOURNEY!

Job Types: Full-time, Permanent

Additional pay:

• Performance bonus

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Financial planning services
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Application question(s):

• Can you reliably commute to Stoke daily?
• Do you have previous experience working in a plumber/builder’s merchant environment?

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: Hig

• Providing quotations for customers
• Dealing with customers both face to face and over the telephone
• Giving excellent customer service and sound product advice
• Taking a proactive approach to product sales, using every opportunity to make or increase a sale.
• Use a customer relationship management system (CRM) holding a portfolio of 50 + customers.
• Generate new business with existing and new customers.
• Upsell and gap analysis on existing customers.
• Cold calling
• Lead qualifying.
• Quote follow up.