Trade Effluent Officer
Date: 14 Mar 2025
Company: DWR Cymru Cyfyngedig Welsh Water Plc
City: Swansea
Address:Swansea, Wales, GB, SA4 3AB

KNOWLEDGE, SKILLS & EXPERIENCE

• Science degree level qualification or similar qualification with experience in the industry
• Previous experience in the water/environmental/regulatory industry
• Expert knowledge of trade effluent and wastewater treatment processes
• Understanding of environmental regulations, legislation and market regulations
• Negotiation skills and ability to maintain professional relationships
• Knowledge of IT Systems
• Full Driving Licence and ability to travel as required

GOOD TO KNOW

• The successful candidate will ideally be based in the West Operational area for the Trade team which is west of Bridgend and as far North as Aberystwyth. Base location can be flexible within this area.
• A full UK drivers licence is required for the role.
  For further information on the role please contact Rob.Jenkins@dwrcymru.com

WHO WE ARE

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.
To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.
We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.
To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.
In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.
Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT
© Dŵr Cymru Cyf 2019.
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As a Trade Effluent Officer, your responsibilities will include:

• Leading the trade effluent team and implement DCWW’s trade effluent policy across the region of South Wales.
• Ensuring support towards meeting business targets by maximising billing, improve efficiency and implement cost reduction strategies
• Lead and support investigations for determining the source of illegal or above permit level discharges
• Providing support and mentor a team of highly ambitious and motivated individuals
• Preparing high level technical assessments for supporting the refusal/acceptance of trade effluent permits and to enable legal prosecution where needed
• Lead the Trade Effluent Team in the geographical area and be responsible for inspiring and motivating the team.
• Ensure that the correct Trade Effluent Charges are levied against a group of traders with combined bills in excess of £18m
• Implement the Trade Effluent Policy in the geographical area, ensuring that trade effluent discharges into sewers are controlled in order to protect personnel employed therein the fabric of the sewers, the sewage treatment process, sludge recycling as specified in the Water Industry Act 1991
• Develop and manage the process for issuing, reviewing and undertaking enforcement under the terms of the trade effluent consent to ensure the effective control of trade effluent discharges to sewer
• Issue traders with a Consent (or Agreement) which specifies the criteria that must be met by their discharge. Liaising with the trader to reduce the concentration of certain substances
• Assess applications to vary consents and issue consent variations if approved
• Develop action plans with failing traders which document how the trader will progress to meeting its consent in a defined time
• Investigate and determine the source of illegal discharges to the sewerage system
• Liaise with our legal department to provide information regarding Trade Effluent issues to enable them to defend or take any legal action. Appear in court representing DCWW as required
• Optimise trade effluent income by ensuring accurate measurement of flows and loads discharged
• Negotiate with traders over sample result queries ensuring trade effluent billing is correctly applied and understanding of the effects such samples have on the trader’s bill
• Investigate planning applications made on behalf of customers where there may be trade effluent discharges
• Implement and maintain a sampling programme in order to monitor and determine whether traders are complying with their Trade Effluent Consent conditions.