Trade Sales & Service Representative at DAVID C COOK

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

24.11

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Order Processing, Marketing, Promotions, Database Management, Inventory Management, Communication, Relationship Building, Decision Making, Organization, Responsibility, Teamwork, Action Orientation, Christian Values

Industry

Musicians

Description

Job Details Job Location: David C Cook Colorado Springs - Colorado Springs, CO 80918 Position Type: Full Time Education Level: High School Salary Range: $19.26 - $24.11 Hourly Job Shift: Day Job Category: Sales Strategic Responsibility: Serves as primary sales, order processing, and customer service contact for assigned accounts. Implements strategic plans, policies, and procedures to grow David C Cook sales revenue to achieve annual sales objectives established by the Vice President, Sales and Service. Job Description: Daily outbound calling to assigned accounts; provide customer service and follow up, as needed. Proactively present DCC resources to assigned accounts and service their needs for both frontlist and backlist. Grow business with assigned accounts by analyzing performance and recommending appropriate stock. Develop relationships of trust with assigned accounts that ensure satisfied customers. Execute sales and marketing plans, and strategies in collaboration with the VP of Trade Sales for all Learning Resource Group curriculum and resources for assigned accounts; implement all sales campaigns, programs, initiatives and efforts; execute sales plans and strategies for key marketing groups (Parable, Munce, Covenant, Innovative) in order to meet or surpass established annual sales goals and budgets. Utilize sales platforms to create sales reports and maintain information in databases. Work closely with internal personnel to understand overstock positions and available discounts; inventory management and obsolence. Coordinate promotions for new releases each span for assigned accounts. Work with accounting to set promotional offers for frontlist and backlist titles. Coordinate catalogue mailing and emailing of PDF version. Review/authorize return requests and curriculum credit requests. Perform other job-related duties as assigned. Qualifications Position Requirements: The Trade Sale and Service Representative must be a mature Christian with a strong faith commitment, who agrees with the company's Statement of Faith. Formal Education: Bachelor’s in Business, or related field preferred Experience: 1- 3 years of sales experience in direct church and CBA market required; bookstore knowledge preferred Specialized Knowledge/Certification: Sales, marketing, and promotions. Proficient in Microsoft Office: particularly Outlook, Word, PowerPoint and Excel. Experience maintaining databases, including report generation and order entry. Ability to grow assigned channels in sales and profits. Equipment Knowledge: PC Computer Skills, General office equipment Core Competencies: Good Decision Maker Independent Organized Likes responsibility Sale closer Gets along with others Respects others Accurate Open to others’ ideas Action-oriented Contribute to a working environment of mutual Christian encouragement by upholding Christian standards in all working practices and relationships Benefits and Perks: Medical Plan: HDHP w/ HSA (All Staff) or Direct Primary Care Option (Colorado Employees Only) Dental Plan Vision Plan 401(k) w/ Company Match ($0.50 on the $1 up to 10% of eligible compensation) Basic and Voluntary Life Insurance Options Long-Term Disability Short-Term Disability Voluntary Accident Life Assistance Plan Other Benefits: Adoption Benefit Benevolence Fund Service Recognition Leave Volunteer Days Holidays Sick Time Pet Insurance Discounts Tuition Reimbursement Maternity Leave Paternity Leave New Childbirth Assistance The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. David C Cook is a dynamic work environment where positions evolve and change. As a result, the Company reserves the right to modify, delete or add job responsibilities, metrics and benchmarks as necessary to meet business needs. In addition, expectations of performance will be defined in regular performance discussions. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Responsibilities

The Trade Sales & Service Representative serves as the primary contact for sales, order processing, and customer service for assigned accounts. They are responsible for executing sales and marketing plans to grow sales revenue and develop relationships with customers.