Trade Support Analyst at LOUIS DREYFUS COMPANY ASIA PTE LTD

Petaling Jaya, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

0.0

Posted On

27 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Contract Management, Master Data Management, Commercial Invoicing, Cash Management, Stock Data Reconciliation, Client Service Management, Export Documentation, Microsoft Excel, SAP, Trade Capture, Price Fixation, Analytical Skills, B2B Customer Service, Supply Chain Management, Logistics, English Fluency

Industry

Food and Beverage Manufacturing

Description

Company Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. Job Description As a Trade Support Analyst for the Cotton Platform, you will be a part of the Global SBS Commercial Service Line Team. Reporting to SBS Commodity Management Operation Manager, this rôle is responsible for providing operational support for the Domestic & International Supply Chain in various scopes including contract management, master data management, commercial invoicing, cash management, stock data reconciliation & declaration, and client service management. This role needs to provide support to the Cotton Platform for various markets, mainly Australia, and other important markets (China, etc.). Main Responsibilities: Contract Management: Perform daily trade capture and system entry Perform daily trade confirmation, monitoring, and reconciliation (completeness/coherence check) Perform daily contract document reception/issuing, monitoring, and signature Issue contracts after trades are validated and verify accuracy between contracts issued/received in database; recognize discrepancies and communicate with the trading desk Perform daily price fixation and input in the Front Office System Perform daily price fixation note management Conduct regular contract updates in the Front Office System Invoicing and Cash Management: Handle the daily goods’ invoices issuance Handle the daily booking for the secondary costs’ invoices Handle the daily payment request issuance Handle the daily cash collection monitoring by ensuring timely payment of the goods, based on the customers’ orders and forecast, safety stock levels (per customer and/or product) Monitor the daily cash collection monitoring, including checking the invoices (matched or not), reporting cash (received or not) Update the data in the Front Office System Stock Data Management: Handle the stock insurance declaration Upload the daily/weekly warehouse report in the Front Office System Perform stock reconciliation against warehouse receipts Maintain/Match cotton batch attributes in Cotton Receiving System (CRS) Maintain and update the specific data delivery in the system, ensuring accuracy of delivery details and preferences Manage individual requirements and order history records Client Service Management: Act as the key point of contact on any of the Client’s orders, ensuring proactive and professional communication Manage administrative counterparty requests such as payment status, contracts & invoices documents, account statements reconciliation, etc Address clients’ inquiries and provide order status updates, shipping details, and documentation support Record clients’ claims/complaints and provide feedback after identifying resolution Build and maintain strong relationships with customers, ensuring high standards and satisfaction levels Export documents Management Export documents preparation and issuance Export documents checking and validation Export documents Dispatch, status update and filling Experiences: At least 3-5 years of relevant working experiences in customer service, order management, supply chain or logistics in a B2B working environment Highly proficient with Microsoft Excel Experience in systems (SAP, trading systems, payment system, etc) is a plus Ability to work in a fast-paced environment and handle a huge volume of requests Ability to prioritize multiple tasks, meet deadlines and propose solutions Ability to work independently and commit OT when required With a financial background are preferred Other Soft-skills: Good business acumen and commercial awareness Strong analytical skills with a keen eye for details Independent self-starter who takes initiative, and has a proactive attitude toward problems and issues Good communication and interpersonal skills Deliver high performance under tight deadline in a high-pressure environment Languages: English (Fluent) Mandarin (Fluent) Additional language in ASEAN is an added advantage Academics: Degree in Business/Accounting/Supply Chain/Logistics or related field of study Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background. Sustainability Sustainable value is at the heart of our purpose as a company We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us. Additional Information Additional Information for the job What We Offer We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world. Our Benefits Competitive salary and benefits Hybrid work available (not applicable to all roles) Pension contributions Access to Training and Development Access to Concierge Partnerships Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply. Sustainability Sustainable value is at the heart of our purpose as a company. We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us Years of Work Experience: 3 - 5

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Responsibilities

Provide operational support for the Cotton Platform's domestic and international supply chain, focusing on contract management and commercial invoicing. Manage stock data reconciliation, cash collection monitoring, and act as the primary point of contact for client order inquiries.