Key Responsibilities

Commercial & Sales Support

• Prepare and issue customer offers, quotations, and commercial proposals in accordance with approved commercial terms.
• Maintain quotation registers and monitor offer status.
• Support customer onboarding documentation requirements.
• Coordinate follow-up actions arising from customer negotiations.
• Assist the Business Development team with commercial reporting and pipeline tracking.

Trade Transaction Coordination

• Monitor transactions from contract execution through invoicing and settlement.
• Coordinate activities between customers, Business Development, Finance, Bills, and Operations teams.
• Ensure documentation and transaction milestones are completed on time.
• Maintain visibility of transaction status and outstanding actions.

Documentation & Contract Administration

• Maintain complete transaction files and supporting documentation.
• Track amendments, revisions, and updates to commercial agreements.
• Ensure stakeholders are working from the latest approved documentation.
• Support compliance with internal procedures and document retention requirements.

Reconciliation & Data Integrity

• Review customer statements, invoices, and transaction records.
• Investigate discrepancies and coordinate resolution with relevant stakeholders.
• Ensure Oracle records accurately reflect transaction activity.
• Support month-end reconciliations and reporting activities.