JOB DESCRIPTION

As a family business we are one of the leading privately-owned palletised transport organisations in the UK. Established in 1979 we operate across 11 sites in England and Scotland with over 480 employees and 220 vehicles. They offer a wide range of delivery solutions to many satisfied customers while maintaining the highest standards of safety and professional conduct.
A fantastic opportunity has arisen for a Traffic Clerk to join our team at our West Midlands (Cannock) site.

Ensuring all administrative tasks are completed on a daily basis and any additional administrative tasks assigned by the DOM or DGM as required. A flexible approach and the ability to communicate effectively with customers, delivery points and personnel across the business are required. Responsibilities will include, but not limited to -

• Checking ePOD & paper POD capture from previous day. Sorting any short falls.
• Checking scanning performance - Inbound & Outbound Trunking, Scan to delivery vehicle.
• Ensure traffic pads are monitored continually for deliveries.
• Monitoring deliveries on Mandata & Alliance to ensure POD’s are being captured in real time - Reporting any issues with PDA’s to Ops Manager & IT.
• Scanning POD’s on arrival back at the depot to ensure 100% capture each day.
• Communication with De-briefer to ensure all failures have been reported and outstanding pad has been cleared.
• Non-conformance of jobs on the Manpack3 System
• Un-invoiced Report - ensuring Nil each week
• Completion of Drivers run sheets.
• Assist with the processing of paperwork for outbound trunks
• Assisting with dedicated partner account activity
• Any adhoc jobs assigned by DOM / DGM

This is a varied role requiring a flexible and positive approach, previous experience in a similar environment or customer service skills would be advantageous but not essential as full training will be given to the right applicant.

Who are we looking for?

• Excellent communication skills
• Ability to multitask, prioritise and work to deadlines.
• Enjoy being part of team and helping each other
• Wanting a career in Transport, learn and develop skills
• Solving problems, redirecting /escalating issues, seeing an issue and acting on it to resolve it
• Eligible to work in the UK

Note to recruitment agencies: We prefer to recruit direct but we do have a authorised agency partner list for when we need a helping hand, we will be in touch if we need you.