Trail Runner - Postcard Big Bear Running Springs, CA at Hotel Equities

Running Springs, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

19.5

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cleaning Equipment Preparation, Guest Supply Management, Firewood Loading, Cabin Interior Preparation, Trash Removal, Linen Stripping, Outdoor Space Staging, Customer Service, Problem Solving, Proactive Improvement, Teamwork, Operating Vehicle, Safety Adherence, Time Management, Driving

Industry

Hospitality

Description

Hotel equities, a multi-award winning hotel development and hospitality management company, is currently searching for a remarkable Trail Runner for Postcard cabins Big Bear in Running Springs, CA. The pay range for this position is $17.00 - $19.50 per hour, based on experience and qualifications. This role does not participate in the hotel's tip pool. Job Purpose: * Prepare for your shift by loading the outpost vehicle with cleaning equipment, extra guest supplies, and firewood. * Prep the cabin interiors to be cleaned by removing all trash, stripping all linens, and re-stocking cabin provisions. * Ensure every cabin’s outdoor space is perfectly staged for every guest by cleaning and staging the lounge area (fire pit, campfire kit, Adirondack chairs, and picnic table), cleaning the cabin exteriors (windows, hitch, and wheels), and by removing all trash as far as the eye can see. * Be willing to do any job that is needed by your team; work together, consider all points of view, and share the same mission. * Create and execute ideas to surprise and delight guests; aim to make every interaction personal, meaningful, and memorable. * Solve problems proactively in an efficient, effective, and professional manner. * Test new ideas, measure the results and embrace honest feedback in the spirit of always improving day-to-day operations. * End your shift by unloading cleaning equipment, extra guest supplies, firewood, and trash from the outpost vehicle; restock your cleaning supplies at the end of each day. * Operate with integrity and sound judgment, always respect your team and our guests and hold yourself accountable. * Adhere to standard operating procedures and Postcard Cabins values. * Adhere to Postcard Cabins' safety policies at all times to maintain a safe work environment. Qualifications and Requirements: * Experienced in a guest or customer-facing industry. * Experienced in utilizing technology and apps to work more efficiently. * A lover of the outdoors; happy to work outside during all seasonal weather conditions. * 18 years of age, or older. This job requires the ability to perform the following: * For safety reasons, the candidate must have acceptable verbal English language and communication skills. * The ability to adapt and follow instruction requires adequate comprehension skills. * Essential to this job is the ability to move freely in and around obstacles. * Candidates must have the ability to work under extreme temperatures throughout the day and/or night. * Work may be performed in very small and cramped spaces. * The ability to bend, stoop, climb, reach around, behind and across equipment, beds and furniture. * Some lifting and the movement of moderate loads requires a 75-pound lifting requirement. * This individual is responsible for cleaning and sanitation and is responsible for working with approved cleaning supplies. * The ability to report for work at the prescribed time for each scheduled shift and to fulfill the job requirements for the duration of the shift or until relieved of all duties by a direct supervisor. * The ability to interact productively and cordially with co-workers. * The ability to understand and follow posted work rules and procedures. * The ability to receive constructive criticism in a professional manner. * The ability to perform all work-related tasks as assigned by your supervisor. * It is required that you have your own registered vehicle and a valid driver’s license, as you will be required to drive safely to fulfill your role. When You Will Work * Part-time hours will include holidays, weekends, day shifts, short shifts, and long shifts. * On-call availability, in addition to normal hours.

Responsibilities

Responsibilities include preparing the outpost vehicle with necessary supplies, prepping cabin interiors by removing trash and stripping linens, and ensuring outdoor areas are perfectly staged for guests. The role also requires proactive problem-solving, delighting guests, and adhering to standard operating procedures and safety policies.