ARE YOU LOOKING FOR A CAREER WHERE YOU CAN MAKE A REAL DIFFERENCE IN PEOPLE’S DAY.

We’re looking for a Train Presentation Coordinator to play a key role in maintaining the cleanliness and functionality of our trains. This position ensures that issues such as graffiti, non-operational toilets, and environmental concerns are identified, recorded, and resolved promptly 24/7 by working closely with the Engineering Planning Team.
2025 is the 200th anniversary of the first-ever passenger rail journey, so we’re celebrating our proud history and our bright future.

THE EXPERIENCE YOU’LL NEED

To be considered for this role we recommend you demonstrate the below in your application;

• Experience in the use of computer based systems such as EMS, Microsoft Word and Excel.
• Customer focused with strong business awareness.
• Good statistical analysis skills.
• Ability to produce clear and accurate reports and recommendations.
• Excellent communication skills and the ability to influence people at all levels of the organisation.
• To be able to work to tight deadlines and on own initiative.
• Ability to make quick accurate decisions in the interest of the business.

As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here.

OTHER THINGS TO KNOW

• This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
• All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.
• If you applied but weren’t successful in getting a similar role at Southeastern, please wait six months before applying again.
  Find out more about our recruitment process and get tips to help you apply.

WHAT YOU’LL DO

• Responsible for ensuring that any unit that has no working toilet available is planned back to a toilet servicing location as quickly as possible, through working with the Engineering Planning Team.
• Responsible for ensuring that any reported graffiti is planned back to a facility that has the capabilities to remove the graffiti. The units need to be planned with the cooperation of the Engineering Planning Team
• Ensuring that the Train Presentation App is reviewed every shift and depot and siding lists of work are generated in relation to train servicing activities that are required to be undertaken for each location
• Ensure by communication with all depots and sidings is undertaken to ensure that all planned train servicing activities are undertaken as required.
• Ensure that all train servicing and cleaning activities are recorded by the relevant depots, yard teams and/or operatives to maintain real time train presentation data status.
• Ensure that all units requiring ‘special cleaning’ as identified by the Train Presentation Manager are delivered and cleaned to the identified/required specification. This includes fatality cleaning and specialist toilet cleaning for example.
• Track all train cleaning activities and work with the Engineering Planning Team to deliver heavy clean requirements for depots.
• Generate daily, weekly and periodic data that demonstrates train presentation metrics including; weekly number of non-operational toilets, number of units with graffiti/graffiti removed, units overdue tanking/CET and cleaning activities. Gather any additional supporting information, as requested by the Train Presentation Manager.
• When required interrogate EMS and ‘Genius’ computer based systems as well as other control systems such as CC control. Also, operation of both Intranet and internet systems are key for information transfer.
• Ensure that any new train presentation documentation (RAMS, process maps etc) are uploaded to the SE Wiki on conjunction with the document control process.

To be considered for this role we recommend you demonstrate the below in your application;

• Experience in the use of computer based systems such as EMS, Microsoft Word and Excel.
• Customer focused with strong business awareness.
• Good statistical analysis skills.
• Ability to produce clear and accurate reports and recommendations.
• Excellent communication skills and the ability to influence people at all levels of the organisation.
• To be able to work to tight deadlines and on own initiative.
• Ability to make quick accurate decisions in the interest of the business