WORK FOR US

As a family owned company, we deliver expert facilities management services across the real estate, banking, public, retail, and manufacturing & distribution sectors. From a small carpet cleaning business in 1980, we have grown over the years to become an industry-leading facilities management company, with a team of 2500 employees providing our services to over 900 client sites across the UK.
Our employees are at the heart of our operations and are based across the UK whilst our regional offices are located in Aberdeen, Cumbernauld, Warrington and London.
Our culture is massively influenced by our commitment to sustainability and we’re dedicated to positively impacting people, communities and the planet through sustainable and ethical services.
Our People – we’re committed to promoting our employee wellbeing.
Our communities – how we make a difference, a positive difference.
Our planet – how we reduce our impact on it.
We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, veteran status, religion and/or belief. Our 2500-strong workforce is made up of people from 65 different countries and our culture is one which celebrates our diversity and differences.

ROLE OBJECTIVE

Andron FM is one of the UK’s largest independent Facilities Management companies, providing bespoke soft service solutions to a wide array of prestigious clients nationwide. As a dynamic, family-owned organisation we are looking for a candidate as excited as we are to help forge Andron’s future.
Due to our continued growth, we have an opportunity for the development of a Cleaning Account Operations Manager to take accountability for delivering on site services and operational management, including soft services and cleaning across a number of properties for a number of our premier clients based nationally in the UK .
Reporting in to one of our current Account Operation Managers, you will learn and develop your knowledge of overall our account management while also learning across multiple accounts and managing one of your own.
Your role will be to manage the operation of all services delivered to many of our high-profile client’s properties. You will work closely with the on site and regional contract management teams to ensure the efficient operation and ongoing service development of these properties.
This will involve liaising closely with all customers to ensure that our services are meeting their expectations and that we are constantly looking for ways to improve our service provision.

RESPONSIBILITIES

• The management of the operational delivery of multiple FM services across a number of client manufacturing sites, ensuring outstanding service delivery at all times and exceeding Andron FM targets.
• Comprehensive knowledge of Facilities Management and its challenges
• Managing FM services to and across multiple sites
• Performance management across teams, reporting and monitoring performance
• Financial management to ensure control of spending and budgets
• Effectively manage the Andron FM team and supply chain partners to ensure that exemplary facilities services are provided at properties
• Undertake regular client meetings
• Ensure highest levels of Health and Safety are achieved across properties
• Directly manage line managers and motivate and lead the team to achieve high performance at all times
• Ensure strong client relationships are developed and maintained, allowing growth opportunities within the region and nationally