Location: Samsung Experience Store, Leicester
Hours: 40 Hours
Pay: £33,000
Bonus: 20% potential OTE £39,600 with Additional Incentives throughout the year!
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in Leicester as a Trainee Assistant Manager!
We are currently seeking candidates who are looking to make the step up to a management role, who we can train and mould into a strong leader and help expand our growing team. If you’re a supervisor or have previous supervisor experience and are looking for your opportunity to grow, this might be the perfect opportunity for you.

SKILLS AND EXPERIENCE:

• Leadership Experience: Proven track record in people management, leadership, and direction.
• Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
• Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
• Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
• Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
• Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
• Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.

ROLE SUMMARY:

As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You’ll be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers’ lives through unrivalled interactions with Samsung products.

CORE RESPONSIBILITIES:

• Health & Safety: Always ensure the safety and well-being of our customers and team members.
• Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
• Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
• Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
• Store Standards and Operations: Always maintaining the stores impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
• Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
• Shift Management: Handle key holding and general shift management to keep things running smoothly.