Overview:
Highclere Castle is a famous heritage attraction, the real home behind the Downton Abbey TV show and welcomes thousands of visitors a year to the house and gardens.
We are looking for an outgoing, very enthusiastic person to assist our Head Butler/Front of House Manager in our Castle Dining room, busy tea rooms and summer cocktail and snack bars. This is an opportunity for someone to advance skills and knowledge in both cocktails where Highclere Castle Gin is a fast growing brand, special Afternoon Tea where we serve guests sandwiches, cakes and tea of the highest quality and traditional fine dining in the Castle for both commercial and family events.
The successful candidate will be friendly, out going and enjoy providing great customer service as well as having an eye for detail and care in the final delivery of food and drinks to our visitors as well as understanding the basics of food safety and environmental health. We need someone who takes pride in working in a famous heritage site and wants to progress in the hospitality, food and beverage industry.
Experience:
- Previous experience in a similar role within the hotel or restaurant industry
- Some knowledge of banqueting operations and procedures
- A culinary background is a plus
- Some leadership skills with the ability to motivate and inspire a team is a plus
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail
- Excellent communication and interpersonal skills
If you are passionate about delivering exceptional service and creating memorable experiences for guests, we invite you to apply for the position of Front of House Assistant. Join our team and be part of a quality banqueting operation in one of the most famous heritage houses in the world.
Job Type: Full-time
Pay: £23,000 - £25,000 per year
Experience:
- Some experience in a restaurant or hospitality setting is preferred
- Knowledge of basic math for order processing and cash handling
- Some familiarity with food safety standards and procedures
- Ability to work collaboratively in a fast-paced environment
- Strong communication skills to interact effectively with customers and team members
Joining our team offers the opportunity to work in a dynamic environment where you can enhance your hospitality skills, interact with diverse customers, and contribute to creating memorable dining experiences. If you are passionate about delivering exceptional service and thrive in a customer-facing role, we would love to hear from you.
Job Type: Full-time
Pay: £23,500.00-£25,000.00 per year

Additional pay:

• Yearly bonus

Benefits:

• Company pension
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Newbury, RG20 9RN: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality: 1 year (preferred)
• Bartending: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person
Reference ID: Front of House Tea

Please refer the Job description for details