Here at Basil Fry (part of the Jensten Group), we are seeking a driven Trainee Claims Adjuster, to join our Removal Claims Service (RCS) team.
Since the company was founded in 1970, Basil Fry has developed an in-depth knowledge of the removals and storage and self storage industries. During over fifty years of trading, our expertise has enabled us to create a broad range of specialist insurance solutions, in-house claims teams and market-leading risk management services.
Our Claims team are at the heart of our business; managing customers’ goods claims on a delegated authority for several different insurers. If successful, you will be working in a well-established, experienced team handling an allocation of Marine, Inland and Self-storage claims. The team handle over 5,500 claims on a delegated authority basis annually.
This role is based in our Modern Leatherhead office, which is in easy walking distance from the station and bus routes. Initially working full time in the office, a blend of office and home working will be available on completion of training.

ABOUT US:

Basil Fry is part of the Jensten group, which was launched in 2018 and is now one of the UK’s largest independent broking groups. Growing organically and through strategic acquisition we now place over £600m Gross Written Premium (GWP) into the market via our retail insurance broking, Lloyd’s and London Market broking, and specialist underwriting arms.
We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. This is why we are not just one of the leading independent insurance groups, we are one of the most exciting too.
And that is why you should join us!

• Managing and coordinating claims under delegated authority in a timely and professional manner
• Evaluating insurance claims and determining coverage eligibility
• Ensuring all claims are dealt with in-line with policy wordings and requirements
• Negotiating with and conducting correspondence with Claimants/Removers/Insurers/ Loss Adjusters/Removers/ Repairers/Suppliers
• Instructing and liaising with other professional advisers on an “as required” basis – eg. Solicitors, Valuers, Expert Witnesses
• Maintaining accurate records and documentation of all claim activities and communications