TRAINEE CUSTOMER ADVISOR - SELF STORAGE

Salary: £26265 + Bonuses
Are you ready to kickstart your career in customer service with a leading self-storage company? With a base salary of £26,265, plus bonus opportunities and fantastic benefits, this role offers an excellent chance for career growth and development.

ABOUT THE ROLE:

As a Trainee Customer Advisor in our self-storage facility, you’ll play a vital role in providing outstanding customer service. Whether you’re engaging with customers face-to-face, handling phone inquiries, or assisting clients in their local area, your aim will be to build strong relationships and help customers find the perfect storage solutions.

KEY RESPONSIBILITIES:

• Deliver exceptional customer service by assisting customers both over the phone and in person.
• Guide customers in choosing the right storage options that meet their needs.
• Ensure the facility runs smoothly and customers receive a high level of support.
• Highlight the unique benefits of our self-storage solutions and what makes our company stand out.
• Maintain a safe and compliant work environment, adhering to Health and Safety regulations.
• Support the team in contributing to a positive customer experience and facility reputation.