Full job description

Blue Door Dental is looking for a friendly, organised and enthusiastic individual to join our team as a Dental Receptionist / Trainee Dental Nurse.

This is an excellent opportunity for someone who enjoys working with people, has a caring and professional manner, and is interested in developing a career within dentistry. The successful candidate will initially undertake reception duties while gaining practical experience and working towards a recognised dental nursing qualification, subject to the agreed training pathway.

You will play an important role in creating a welcoming environment for our patients while supporting the smooth running of the practice.

Key ResponsibilitiesDental Reception Duties

• Welcome patients warmly and provide a professional, friendly first point of contact.
• Answer telephone calls, respond to enquiries and manage appointment bookings.
• Schedule, confirm and rearrange appointments efficiently.
• Maintain accurate patient records and update the practice management system.
• Handle patient queries with discretion, empathy and professionalism.
• Process payments and assist with administrative duties.
• Manage incoming and outgoing correspondence and support the day-to-day running of reception.
• Maintain patient confidentiality and comply with data protection requirements.

Trainee Dental Nursing Duties

• Work towards the knowledge and practical skills required for a recognised dental nursing qualification.
• Assist qualified dental nurses and dentists with clinical procedures as training and competence allow.
• Prepare treatment rooms and ensure instruments and equipment are ready for use.
• Follow strict infection prevention, decontamination and cross-infection control procedures.
• Support patient comfort and reassure nervous patients.
• Maintain accurate clinical records and follow practice policies and procedures.
• Help keep clinical areas clean, organised and well stocked.
• Adhere to relevant health and safety requirements and professional standards.

About You

The ideal candidate will be:

• Friendly, approachable and confident communicating with patients and colleagues.
• Organised, reliable and able to manage a variety of tasks.
• Professional, discreet and respectful of patient confidentiality.
• A team player with a positive attitude and willingness to learn.
• Comfortable using computers and learning new systems.
• Caring, compassionate and attentive to patients' needs.
• Flexible and able to work in a busy dental practice environment.

Previous dental or customer service experience would be beneficial but is not essential, as training will be provided for the right candidate.

What We Offer

• The opportunity to develop a long-term career in dentistry.
• Support and guidance from an experienced dental team.
• Practical experience in both reception and clinical settings.
• The opportunity to work towards a recognised dental nursing qualification, subject to eligibility and the agreed training arrangements.
• A supportive team environment.
• Opportunities to develop new skills and build confidence within the dental profession.