ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Job Description
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Lobby duties which include greeting and escorting guests

• Check-in/check-out and cashiering duties
• Handle guest enquiries and feedback, provide direction and give suggestions.
• Handle guests’ mails and messages, and answering phone calls.
• Ensure the safety, security and loss control policies and procedures are complied with at the front desk and back office area.

Qualifications
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Must be currently enrolled in Hospitality-related Degree

• Previous experience preferred
• Read, write, speak English fluently
• Good guest interaction skills
• Good listening skills
• Good interpersonal and communication skills
• Presentable, well groomed
• People-oriented
• Able to work under pressure and independently.

Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

• Check-in/check-out and cashiering duties
• Handle guest enquiries and feedback, provide direction and give suggestions.
• Handle guests’ mails and messages, and answering phone calls.
• Ensure the safety, security and loss control policies and procedures are complied with at the front desk and back office area