Trainee Group Travel Consultant - £35,000pa +10% Uncapped Commission at Mountfitchet Group

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

35000.0

Posted On

27 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Travel Management, Communication, Time Management, Organizational Skills, Team Collaboration, Problem Solving, GDS Experience, Group Travel Knowledge, Detail Orientation, Ambition, Motivation, Relationship Management, Tourism Trends Knowledge, Client Engagement

Industry

Airlines and Aviation

Description

Company Description Are you a capable operator within the Group Travel sector, or somebody from a Travel background that is keen to sell and organise Group Travel? Are you well-organised, highly motivated & driven & detail focussed, and able & keen to hit sales targets? Are you ambitious, and keen to join a unique, exciting & dynamic Travel Business? If so - this could be the opportunity that you have been looking for... The Travel Division has primarily operated as a high-end, luxury Travel Agency, working alongside our sister company Air Charter Service, to ensure that their charter customers have exclusive access to a range of ancillary products, including Luxury Hotels, Premium Cabin Flights, and top-of-the-range Villas & Yachts. Our business is all about service, and we work to the end that we will always go the extra mile to ensure that the time spent in destination is as well organised and memorable as the time spent onboard one of our Charter Flights. Job Description Working with the travel division, day to day duties will include but are not limited too: Externally source leads, as well as engaging with referred Large Group Private Aviation Clients, to build a List of Repeat Travel Customers. Demonstrate an expert understanding of the most suitable Group Travel Products for each customer, and make suitable recommendations. Manage group travel bookings from initial enquiry to completion, and collaborate with other company departments to ensure best possible experience for our customers. Take a “Customer First” attitude, and full ownership of our Customers In-Destination Experience (may involve working outside of regular hours to ensure all customer trips run successfully). Maintain relationships with repeat clients, and pro-actively manage your customer list through outbound sales calls, emails and visits (both face-to-face and virtual) . Working towards exceeding daily, monthly & annual goals linked to both productivity and financial targets Able to collaborate, work as part of a team, and contribute towards a wider group collective. Follow company procedure in a methodical and chronological way to ensure protection of both TTD and your clients. Work productively in what can sometimes be a pressurised environment, making prompt and clear decisions which may involve tough choices or considered risks. Representing the Business externally at events with suppliers, customers & wider industry peers. Qualifications Very clear written & verbal communication skills Fluency in both written and spoken English Extensive knowledge of major global destinations and travel products, and an up to date understanding of latest tourism trends. Someone with a high aptitude and passion for sales, ideally with a track record from previous Travel Industry role. An organised & disciplined attitude towards workload and time management, balancing multiple factors at any one time, is very important. A willingness to commit to the demands of the role – including (where necessary) working outside of regular working hours to get the job done. Ability to work independently, but also able to collaborate with people inside and outside of both The Travel Division and the wider parent company. Somebody who enjoys working to both individual and team goals / objectives, within in a friendly and competitive environment. Previous experience of working on a GDS (ideally Amadeus) is desirable Previous experience of booking and managing Groups within the Travel Industry is desirable. Additional Information Starting salary of £35,000pa Opportunity to earn 10% Uncapped Commission after successful completion of training period 22 days annual leave (increasing to 25 after 1 year service & with length of service) Clear path for career progression Free daily breakfast & lunch in our office canteen "The Hangar" Free onsite gym with classes 2x "giving back" charitable days a year Cycle to Work Scheme Onsite car park Private healthcare and Pension Compensation: GBP35000 - GBP35000 - yearly

Responsibilities

The Trainee Group Travel Consultant will manage group travel bookings from initial inquiry to completion, ensuring a high-quality customer experience. They will also source leads and maintain relationships with repeat clients through proactive engagement.