Trainee, HR Services at Averis

, Penang, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Verification, Transaction Processing, SAP, Customer Service, Finance Posting, Communication, Problem Solving, Time Management, Attention to Detail, Process Improvement, Team Coordination, Helpdesk Support, Expense Claims Processing, Service Management, Reporting, Query Resolution

Industry

Outsourcing and Offshoring Consulting

Description

Grow your career with us Here at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and Company. Responsibilities: Functional Tasks: 1. To perform claims verification day-to-day transaction processing and ensuring delivery quality in terms of accuracy, completeness and timeliness on a daily basis. · To create and maintain all claims related information · To process and update claims via ESS and manual claims documents received in the SAP system · To execute claims posting as per agreed schedule. · Coordinating with BG HR/BG Finance and CSC Finance on finance posting outputs. · Liaise with Business Groups for authorization. · Coordinate with Business Group for final amount to be paid. 2. To accurately process all expenses claims transactions within the given time frame. 3. All transactions should be processed i.e. entered into SAP or rejected according to the established process and procedures. 4. To ensure the accuracy and the completeness of the transaction processed. 5. To attend to CSC communication channels e.g. email and assigned Helpdesk tickets. 6. To monitor and process the request before specified deadline. 7. Perform other duties as and when delegated i.e. back-up function, business process improvement initiatives and ad-hoc projects. 8. Resolve employee and Business Groups queries related to statement of expenses claims status, finance posting report on timely basis. Service Management and Continuous Improvement: 1. Execute work in accordance with the service management framework by providing timely and accurate customer service. 2. Review backlog and cycle time reports to improve process flow times. 3. Minimise number of transaction escalations by ensuring all transactions are processed within agreed service timelines. 4. Ensure queries from vendor and Business Groups are attended to and resolved in a timely, responsible and proactive manner. When you send us your resume and personal details, it is deemed you have provided your consent for us to keep or store your information in our database. All the information you have provided is only used for the recruitment process. Averis will only collect, use, process or disclose personal information where and when allowed to under applicable laws. Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you receive no response from us within 60 days, please consider your application for this specific position unsuccessful. We may contact you in the future if there are opportunities that match your qualifications and experience. Thank you for considering a career with Averis. The Leading Global Business Services and Solutions Provider Established in 2006, Averis offers services and solutions that cater to all our customers’ business requirements, such as Finance & Accounting, Human Resources, IT Ops & Project Services, Digital Services, Shipping Documentation, Corporate Services, Recruitment Process Outsourcing (RPO), and Change Management. We’re also certified partners of the Association of Chartered Certified Accountants (ACCA), the Chartered Institute of Management Accountants (CIMA) and CPA Australia. We’re currently headquartered in Malaysia and have recently expanded globally to Brazil, Dubai, and Indonesia. To date, we support our customers across various industries that range from manufacturing to RSPO certified palm, and energy. Our customers are headquartered in Singapore, Indonesia, Hong Kong, China, Brazil, as well as Canada. We strive to provide Averians the best! When you’re part of the A-team, you’ll get to enjoy these competitive perks. Medical, dental, and optical benefits Cross-functional training and opportunities for job rotations Overseas postings and short-term secondments Learning and development programmes that can broaden your knowledge and skills Reward and recognition awards Exciting recreational and employee engagement activities such as cultural celebrations, sporting matches, artistic workshops, monthly themed celebrations, annual dinners, CSR initiatives, and more Competitive leave benefits Supported examination leave Joining Averis will open up doors to new learning and upskilling opportunities. Explore career opportunities with us today.

Responsibilities

The Trainee in HR Services will perform claims verification and transaction processing, ensuring accuracy and timeliness. They will also coordinate with various business groups and handle employee queries related to expense claims.