We’re hiring a Junior Credit Controller to join our team here at Zeta Services, based in Bicester.
Full support and training will be provided for those who are wishing to take their first steps into building a career in this area. You’re not required to have any formal qualifications or prior experience but what is important is your willingness to learn and your ability to put into practice what you’ve learned. First and foremost, you’ll be on the phone a lot, so confidence and strong communication is needed, and we’ll show you the rest. There will also be the opportunity for you to assist in the wider financial team when the time is right.
You’ll be responsible for managing the company’s debtor ledger, ensuring timely collection of payments, minimising bad debt exposure, and maintaining positive customer relationships. This role plays a key part in safeguarding the company’s cash flow while providing an efficient and professional service to both internal and external stakeholders.
Zeta Services provide market leading products, services and technologies that enable organisations to endure they meet their environmental, health, safety and risk management obligations across several key compliance areas including Water, Fire, Business Continuity and Energy.

CAN YOU SHOW EXPERIENCE IN SOME OF THESE AREAS:

• Strong negotiation, communication, and professional telephone skills
• Skilled in working under pressure, meeting collection targets, and managing multiple priorities effectively
• High level of accuracy, attention to detail, and excellent organisational abilities
• If you have experience with Microsoft Excel and accounting/ERP systems, this would be advantageous
  Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don’t hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants.

• Manage and collect company debts in line with agreed terms, monitoring accounts for overdue payments, negotiating payment arrangements, and escalating problem accounts to management when necessary
• Liaise with customers via phone, email, and written correspondence to secure prompt payment, resolve non-payment queries, and maintain accurate, up-to-date debtor records
• Assess customer creditworthiness, review credit limits, and ensure compliance with company policies, data protection laws, and financial regulations
• Prepare aged debtor reports, provide regular updates on collection progress, and support month-end and year-end reporting requirements