Trainee - Laboratory Medicine - 40569 at Apollo Hospitals

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inbound Call Handling, Patient Counseling, Customer Service, Appointment Scheduling, Problem Solving, Multi-tasking, Communication Skills, Teamwork

Industry

Hospitals and Health Care

Description

Job Purpose Qualification: Graduate; 1st division in 10th, 12th and Graduate, Post Graduate/Graduate in Science or Hospital Administration preferable. Relevant Experience: * 5 + years of experience in Domestic/International Call Center, In-bound/Out-bound. Responsibilities * Handling all inbound query calls related to our hospital at PRM desk. * Convincing & Educating Customers for their Medical or Surgical Procedures. * Identifying & Counseling the patients for Healthy Heart. * Working on software for the Healthy Heart Enrollments. * Involves interaction with customers and providing them quality support and service. * Scheduling Appointments Identifying & Counseling for DMP Requirements and skills * Familiarity with professional and technical emerging knowledge * Problem solving skills and ability to multi-task. * Compassionate with good communication skills. * Excellent teamwork skills * Graduate Dear Candidate, We are delighted to introduce you to Apollo Hospitals, a leading healthcare provider in India. With a long-standing heritage spanning many decades, Apollo Hospitals has established itself as a trusted name in the healthcare field, consistently delivering exceptional care with compassion. Renowned for our state-of-the-art medical facilities, advanced technology, and a highly skilled and dedicated team of healthcare professionals, Apollo Hospitals is committed to providing quality care and ensuring patient satisfaction in everything we do. Our organization strives to offer comprehensive healthcare services across various specialties and disciplines. From primary care to specialized treatments, we provide a wide range of medical services to cater to the diverse needs of our patients. Our hospital is equipped with cutting-edge technology, modern infrastructure, and an experienced team of doctors, nurses, and support staff who collaborate to deliver the highest standards of healthcare. At Apollo Hospitals, we believe in fostering continuous learning and innovation. We prioritize research and development to remain at the forefront of medical advancements, enabling us to provide the latest treatments and therapies to our patients. We also emphasize preventive care and wellness programs, promoting a healthy lifestyle and helping individuals maintain optimal health. Furthermore, Apollo Hospitals holds a strong commitment to social responsibility. Through various initiatives, we strive to make quality healthcare accessible to all members of society, regardless of their socio-economic background. We actively participate in community health programs, awareness campaigns, and outreach activities to promote healthcare education and support underserved populations. As you join our team, we invite you to embody the values and culture of Apollo Hospitals. Our core principles include prioritizing patient-centric care, fostering teamwork, upholding integrity, and embracing compassion in all that we do. Together, we have the power to make a significant impact on the lives of our patients and contribute to the progress of healthcare in our community. We are excited about the opportunity to collaborate with you, harnessing your skills and expertise to deliver exceptional care and service to our patients. If you have any inquiries or would like to explore more about Apollo Hospitals, please don't hesitate to contact our team. Thank you for joining the Apollo Hospitals family. We are thrilled to begin this journey together, striving for excellence in healthcare. Sincerely, Team HR

Responsibilities

The role involves handling inbound queries at the PRM desk and educating patients on medical or surgical procedures. Responsibilities include counseling patients for heart health and managing enrollments via specialized software.