Avenue Sales and Lettings are looking for a Trainee Lettings Negotiator.
We are looking for someone who is motivated and keen to learn and listen. Intuition and diligence are a must, as this role requires the ability to process information and act accordingly in what is a highly regulated and fast-moving industry. You will assist in all aspects of the property letting process: registering applicants, arranging and handling viewings, marketing properties, overseeing the day-to-day operations of rental properties in terms of compliance, carrying out inspections, seeing through any maintenance required and ensuring everything is well-maintained in terms of both the property itself as well as the landlord/tenant/agency relationships involved.

Key Responsibilities

• Property Marketing:

Create marketing materials, list properties on portals and promote them to prospective tenants. Advertise vacant properties and conduct property viewings.

• Property Management & Compliance:

Oversee the upkeep of each property, arranging repairs, coordinating maintenance schedules, and ensuring the property meets the correct regulations on Residential Property Letting Standards.

• Tenant & Landlord Liaison:

Act as a point of contact between tenants and landlords, facilitating communication and managing expectations. Handle all tenant-facing tasks, including finding and screening new tenants. Arranging lease terms with new tenants and landlords.

• Administrative Tasks:

Manage client paperwork, register new enquiries, maintain databases, and compile property documentation.

• Business Development:

Support the team in generating new business and building relationships with both tenants and landlords.

Required Skills

• Communication: Excellent verbal and written communication to effectively liaise with tenants, landlords and contractors.
• Computer Skills: Must be conversant with Microsoft Office programmes, be able to learn new software systems and data entry processing.
• Customer Service: A strong commitment to providing exceptional service to both tenants and landlords.
• Organisational Skills: Proficiency in managing multiple tasks, paperwork, and maintaining accurate records.
• Proactivity: A driven and results-oriented attitude to meet goals and develop new and existing business.
• Problem-Solving Skills: Need to be able to quickly and effectively resolve issues that arise.

Please refer the Job description for details