Job Title: Mental Health Nurse Advisor (RMN)
Location: Home based
Salary: £36,000 - £38,000 DOE + benefits
Contract Type: Permanent
Hours: Full time or Part time with a minimum of 22.5 hours across 3 days

ABOUT US

About Us
Optima Health are the UK market leader of Occupational Health and Wellbeing services. Our heritage can be traced back to 1947 where we were pioneers in the provision of Occupational Health and have led the way ever since, bringing new and innovative solutions to employers across the UK. We can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. We work with over two thousand businesses, in various industries, and our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.
Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. We are committed to making this a really great place to work, so together, we live by our values; We are one team, we do the right thing, we are shaping tomorrow, and we are never too big to care.

MAIN DUTIES AND RESPONSIBILITIES

In response to management referrals, the Post Holder will deliver an initial wellbeing assessment of support needs for the client and liaise with third parties as required to enable case resolution. They will produce management reports regarding fitness for work whilst working to defined ethical standards.

The Post Holder will be required to do the following:

• Undertake a comprehensive 40-minute assessment of the bio-psychosocial factors impacting on performance and attendance, and fitness for work. The assessment will include screening/triage; risk assessment; psychometric tool; problem identification and solution / intervention planning and the generation of a report.
• Identify and recommend the appropriate route for case management or onward referral to facilitate case resolution.
• Use motivational interviewing techniques to drive /inspire changes in attitude or thought processes as part of supporting individuals to resolve issues by gathering information in a collaborative manner.
• Produce high quality reports for referrers in line with business standards.
• To maintain confidential customer and client records in accordance with the General Data Protection Regulations (GDPR) and Optima Health internal procedures.
• Liaison and/or referral to other internal or external specialists to enable case progression.
• Handle all cases in a professional manner, adhering to professional ethical standards.
• Manage and coordinate referrals using the internal process.
• Escalate any cases that are unlikely to be resolved in a timely fashion to ensure client satisfaction is maintained.
• Undertake ongoing professional development in line with business/professional body requirements.

EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED FOR THE ROLE

Essential

• Mental Health Nurse Qualification and registered member of NMC
• Ability to listen effectively and demonstrate empathy within a business environment.
• Able to communicate effectively verbally and in writing.
• Ability to set boundaries in terms of limits of expertise and time limitations including organisational At risk Policy regarding confidentiality and limits to this.
• Demonstrable influencing skills, able to adapt style as required.
• Ability to maintain and develop working relationships.
• Good understanding of health and wellbeing issues within an occupational environment
• Competent in problem solving and decision making. Able to confidently convey rehabilitation decisions and to discuss these in detail with demanding clients.
• Resilience and ability to deal with setbacks constructively and work to resolution of issues including how to work at a high pace is essential.
• Able to demonstrate a clear attention to detail, ensuring that all relevant documentation is collated and correct.
• Good planning, negotiation, and organizational / time management skills.
• Good report writing skills and clear use of written English which is understandable, with correct grammar which is well constructed.
• Ability to work as an independent practitioner within the Optima Health Limited professional team, being proactive in receiving clinical instructions and feedback from clinical supervision.
• An understanding of how bio-psycho-social issues might influence employee wellbeing and workplace performance.
• Willingness to engage in continuous professional development, accept feedback, learn, and contribute to continuous improvement in practice of self and others.
• Willingness to undertake further studies to aid their professional development.
• Must be willing to complete Security Vetting, as applicable, which will involve completion of an online questionnaire providing personal information and providing proof of identity documents as required.
• Maintains professional body register requirements.

Desirable

• Experience of a similar role within a similar environment.
• Experience working with a rehabilitation provider, within an insurance setting. Employee Assistance Programme or in Occupational Health.
• Knowledge of the industry (benefits system, community resources, social policy, personal effectiveness).
• Relevant training and experience in similar work.