Are you looking for a new challenge? Do you want to make a real difference to patient care?
The Phlebotomy Department at Ashford and St Peter’s Hospitals NHS Foundation Trust is seeking enthusiastic, self-motivated individuals to join our valued team of Phlebotomists. As a Phlebotomist, you will play a vital role in supporting patients throughout their care journey, taking blood samples within hospitals, GP surgeries, and community clinics.
About the Role
· 25 hours per week
· Working flexibly across multiple sites including Ashford Hospital, St Peter’s Hospital, Woking Community Hospital, and clinics in Hampton, Twickenham, Hanworth, and any future service locations.
· Shifts will include early starts from 07:00, with the latest finishing at 20:00, covering 4 out of 7 days.
· Travel between sites is essential for this role.
What We’re Looking For
· A patient-focused, energetic individual who thrives in a fast-paced environment.
· A strong team player with effective communication and interpersonal skills.
· Someone who can demonstrate professionalism, honesty, and integrity, especially when dealing with confidential information.
· Resilience to work under pressure while maintaining compassion and care, especially with nervous or distressed patients.
· Willingness to learn and follow clear protocols
No previous healthcare experience is necessary – full training will be provided.

MAIN DUTIES OF THE JOB

• Take part in required training and follow protocol in line with best practice.
• Take blood following protocol, providing care, empathy and minimal distress to the patient.
• To demonstrate professionalism, honesty and integrity in all matters of a confidential nature.
• Affective interpersonal and communication skills
• Ability to work in a pressurised environment, in a professional manner.
• Able to handle sensitive and confidential information.
• Able to deal with aggressive nervous and distressed patients
• Empathy in dealing with anxious patients
• Ability to communicate where there are obstacles to understanding
• Clear legible handwriting with the ability to write on a small surface area.
• Good hand eye co-ordination and manual dexterity.
• Ability to work accurately and quickly in an organised manner with attention to detail

DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES

• Take blood from patients ACF or Dorsal veins being mindful of the potential harm from bruising, hematoma’s, nerve injury and incorrect diagnosis or treatment that can result from poor practice. Patients may be on wards, in outpatients, community clinics from children to adults inclusive of patients receiving end of life care.
• Show empathy and an understanding for patients and work to meet the individual needs of the patients in OPD, ward areas recognizing challenges such as dementia, children, anxiety, physical and mental disabilities.
• Demonstrate the ability to communicate with patients calmly and politely even under stressful circumstances, deal with patients while maintaining confidentiality.
• Carry out safe methods of disposal of sharps, contaminated waste, general waste and confidential documents.
• Ensure samples sent to the laboratory are suitable for analytical/therapeutic or diagnostic testing by meeting all the pre and post analytical criteria.
• Work as part of a team and when required alone.

Person specificationAdministrationEssential criteria

• Communication skills
• Basic Education History

Desirable criteria

• Healthcare experience
• Addressed criteria on application form
• Team Work

Shift workEssential criteria

• Ability to work variety of shifts
• Ability to work on multiple locations

Desirable criteria

• Previous shift work experience

Job Type: Full-time
Pay: £25,768.00 per year
Work Location: In perso