Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

KICK START YOUR CAREER WITH HOWDEN LIFE AND HEALTH

We are an award-winning* specialist life and health broker. Here at Howden, we pride ourselves on doing the heavy lifting. As an insurance broker, we work with a selected panel of insurers, making comparing multiple policies simple and easy. We provide a personalised service, focussed on getting to know exactly what our clients want from their insurance cover. Our continued growth has created several opportunities available across our Renewals Team. This is a fantastic opportunity for target driven confident and proactive people who are looking for a career within the financial services Industry. Sales experience is not essential. We are more interested in your objection handling, brilliant listening skills, your infectious enthusiasm, and your dedication to providing excellent customer service. We offer full training and a structured career pathway to allow you to learn all about us, our products and ways of working. This is a fantastic opportunity for University Graduates or School Leavers along with people working in the Retail Industry who are looking for a career in Insurance.

DIVERSITY AND INCLUSION

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other, in the small everyday moments and the bigger challenges
We are determined to make a positive difference, at work and beyond
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

obtaining renewal information and accurately updating systems with the information gathered.
Preparing and sending out client renewal letters via email, or post.
Working with colleagues and Insurers to ensure a high level of client retention.
Research up to date policy renewal information
Retain existing business at policy renewal either with existing insurer or alternative
Contact clients who have cancelled a policy or are in default and look to resolve any issues for them to keep their policy or convert into new sales
Respond to queries from both clients and insurers in a pro-active manner
Identify and respond to all up-sell and cross-sell opportunities
Learn and retain detailed product knowledge
Champion and drive a strong culture of compliance and regulatory principles such as Treating Customers Fairly (TCF)
Take responsibility for own personal development in terms of understanding the business, regulation and the insurance industry, acting in accordance with current regulatory procedures, keeping up to date with any changes and sharing this knowledge with colleagues