Trainee Warranty Clerk
at
Peter Warren Automotive Holdings
CN2, , Australia
-
Full Time
Start Date
Immediate
Expiry Date
25 Oct, 25
Salary
0.0
Posted On
25 Jul, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Marketing/Advertising/Sales
Description
Exclusive discounts on vehicles, parts and servicing
Join a national company with dealerships across NSW, QLD, VIC
Supportive environment to ensure your success!
Peter Warren Automotive Holdings is one of Australia’s largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 2000 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.
We are now seeking applications for a Trainee Warranty Clerk to join the team on a full time basis at Mercedes-Benz Campbelltown.
Responsibilities
Processing all warranty paperwork for our brands
Ensure proper documentation and verifying criteria is provided to the manufacturer or distributor.
Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution.
Reconciling all warranty receivables and working with the accounting department to obtain payments.
Arranging for parts to be shipped to the factory or distributor and resubmitting all rejected claims promptly.
Ensuring technician stories are accurate and completed in accordance with manufacturer and dealership warranty policies & guidelines
Accurately completing clocking times and parts tagging
Facilitating all warranty related issues including working with vendors and manufacturers to receive replacement vehicle parts
Effectively liaising with the Workshop Foreman, Technicians and Service Advisors to ensure we provide the best service to our customers – both external and internal.
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