Trainer at Acquire Intelligence

Pasig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Delivery, Learning And Development, Instructional Design, Adult Learning Methodologies, Communication Skills, Facilitation Skills, Training Effectiveness Evaluation, Instructional Materials Development, Organizational Skills, Analytical Skills, Detail-Oriented

Industry

Outsourcing and Offshoring Consulting

Description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! At Acquire Intelligence, our mission is to help businesses work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. WHY JOIN THE A-TEAM? Come for a career, stay for the fun. HMO coverage for you and your family Yearly Kick-Off Parties with major giveaways (like the car in 2023) Get recognized through our ‘Value Awards’ Grow your career – we promote internally Do meaningful work and collaborate with the best 900 promotions given each year 2,700+ leadership training courses A SNAPSHOT OF YOUR ROLE You are a Trainer, a champion in your field. As part of the A-Team, your role plays a vital part in supporting capability development across the business. Your tasks include: Facilitating training sessions that support employee competency development. Reviewing course curricula and providing recommendations for continuous improvement. Ensuring training quality standards and documentation requirements are met. Partnering with the L&D team to implement programs that enhance employee capabilities. Conducting evaluations to measure training effectiveness and drive improvements. Creating and updating training materials aligned with learning objectives. Identifying performance gaps and recommending corrective actions or training interventions. Ensuring all activities are aligned with information security and data privacy policies. A BIT ABOUT YOU Prior experience in training delivery or learning and development Strong understanding of instructional design and adult learning methodologies Excellent communication and facilitation skills Proven ability to evaluate training effectiveness and implement improvements Experience developing instructional materials and course content Organized, analytical, and detail-oriented WHAT SUCCESS LOOKS LIKE High-quality, engaging training delivery Positive trainee feedback and post-training performance improvement Alignment of training outcomes with business objectives Strengthened capabilities across teams WHAT WE VALUE We’re proud of our diverse global team, all working in a collaborative environment and guided by these core values: Curious and Clever: Smart questions spark smart solutions Entrepreneurial Energy: Think like an owner. Solve like a founder Fast with Intent: We move fast and deliver real results Laugh and Learn: We don’t take ourselves too seriously, just our results What are you waiting for? Join the A-Team and experience the A-Life! Join the A-Team and experience the A-Life! Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to privacy@acquirebpo.com. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/

Responsibilities

The Trainer will facilitate training sessions to support employee competency development and review course curricula for continuous improvement. They will also partner with the L&D team to implement programs that enhance employee capabilities and conduct evaluations to measure training effectiveness.